S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | OPA is unable to access OPASRV and APPSRV from user laptops. noted user laptops are pulling an IP Address of 10.0.0.x. Incorrect subnet is causing the issue. Ami check 10.0.0.1 (dhcp server) and noted device is a Netgear Wireless router. disconnect Netgear wireless router that was connected by OPA in conference room. restart DHCP service on OPASRV. verified all laptops pull correct IP addresses of 192.168.1.x and can access OPASRV and APPSRV. configure netgear wireless router with static LAN IP Address of 192.168.1.254 and turn of DHCP Service on router. reconnect Netgear router to OPA network. test connect to wifi and confirmed correct subnet of 192.168.1.x addresses are provided. |
Kevin Hsueh |
08/16/2019 10:07 am | 08/16/2019 10:49 am | 00:42 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 08/16/2019 05:34 pm | Updated status to Invoiced | Jessica L. |
| 08/16/2019 01:12 pm | Updated status to Submitted for Invoicing | Chu H. |
| 08/16/2019 01:12 pm | Approved. | Chu H. |
| 08/16/2019 10:54 am | Updated status to Pending Approval | Kevin H. |
| 08/16/2019 10:54 am | Service Completed | Kevin H. |
| 08/16/2019 02:53 am | Updated billable hours to: 01.00 | Kevin H. |
| 08/16/2019 10:52 am | Check-out 08/16/2019 10:49 am | Kevin H. |
| 08/16/2019 10:52 am | Updated status to Service Completed | Kevin H. |
| 08/16/2019 10:41 am | Customer Signature Posted | Kevin H. |
| 08/16/2019 10:13 am | Arrived 08/16/2019 10:13 am | Kevin H. |
| 08/16/2019 10:07 am | Check-in 08/16/2019 10:07 am | Kevin H. |
| 08/16/2019 10:02 am | Updated status to Scheduled | Kevin H. |
| 08/16/2019 10:02 am | Assigned: Kevin Hsueh | Kevin H. |
| 08/16/2019 10:02 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36771 | |