DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Cristie Graniel (1-671-472-2089)

Scheduled Date/Time:

08/22/2019, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6004: TTA, LLC - Service Contract 2019

Rates:

TTA, LLC - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Cristie Graniel

Date Signed:

08/22/2019

Troubleshoot QuickBooks Issue.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot printing issues per QuickBooks KB for check printing issues. perform test prints after performing KB steps but still unable to print checks properly. checks are printed with Firm name twice. TTA does not have a support contract with QuickBooks. TTA to advise how they will proceed. DSI to assist as needed.	Kevin Hsueh	08/22/2019 08:15 am	08/22/2019 09:13 am	00:58

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
08/23/2019 02:38 pm	Updated status to Closed	Jessica L.
08/23/2019 09:12 am	Updated status to Submitted for Invoicing	Chu H.
08/23/2019 09:12 am	Approved.	Chu H.
08/22/2019 09:16 am	Updated status to Pending Approval	Kevin H.
08/22/2019 09:16 am	Service Completed	Kevin H.
08/21/2019 11:16 pm	Updated billable hours to: 01.00	Kevin H.
08/22/2019 09:15 am	Check-out 08/22/2019 09:13 am	Kevin H.
08/22/2019 09:15 am	Updated status to Service Completed	Kevin H.
08/22/2019 09:06 am	Customer Signature Posted	Kevin H.
08/22/2019 08:29 am	Arrived 08/22/2019 08:29 am	Kevin H.
08/22/2019 08:15 am	Check-in 08/22/2019 08:15 am	Kevin H.
08/22/2019 07:35 am	Updated status to Scheduled	Kevin H.
08/22/2019 07:35 am	Assigned: Kevin Hsueh	Kevin H.
08/22/2019 07:35 am	Created workorder.	Kevin H.

Filename
W36789