S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Check 3 workstations. noted 1 workstation does not power up properly and 2 workstations running windows XP and are extremely slow. back up data from the workstations and transfer to USB drive provided by Aileen. advised Aileen that the 3 workstations are not salvageable and not cost effective to upgrade or reprep. create new user accounts on 5 workstations. CBC Desk 1, 2, 3, 4, 5 accounts created. create 1 admin account, CBCadmin on 5 workstations. provide new account credentials to Aileen via email. attempt to install Adobe Acrobat using Aileens subscription. Subscription not valid and needs an updated payment method. updated payment method with Aileen but subscription still shows inactive. contact Adobe support and was advised payment will take 24 hours to process. DSI to schedule separate service to install Adobe Acrobat. update WiFi SSIDs (originally showing Aflac Guam District) to CBC WiFi. test connect to CBC WiFi successfully. |
Kevin Hsueh |
08/27/2019 12:59 pm | 08/27/2019 04:57 pm | 03:58 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 08/28/2019 05:57 pm | Updated status to Invoiced | Jessica L. |
| 08/28/2019 05:14 pm | Updated status to Submitted for Invoicing | Chu H. |
| 08/28/2019 05:14 pm | Approved. | Chu H. |
| 08/27/2019 05:02 pm | Updated status to Pending Approval | Kevin H. |
| 08/27/2019 05:02 pm | Service Completed | Kevin H. |
| 08/27/2019 07:02 am | Updated billable hours to: 04.00 | Kevin H. |
| 08/27/2019 05:02 pm | Check-out 08/27/2019 04:57 pm | Kevin H. |
| 08/27/2019 05:02 pm | Updated status to Service Completed | Kevin H. |
| 08/27/2019 04:33 pm | Customer Signature Posted | Kevin H. |
| 08/27/2019 04:13 pm | Modified workorder. | Kevin H. |
| 08/27/2019 04:13 pm | Rates modified to Standard Service Rate: $110.00 | Kevin H. |
| 08/27/2019 01:00 pm | Arrived 08/27/2019 01:00 pm | Kevin H. |
| 08/27/2019 12:59 pm | Check-in 08/27/2019 12:59 pm | Kevin H. |
| 08/27/2019 10:09 am | Updated status to Scheduled | Kevin H. |
| 08/27/2019 10:09 am | Assigned: Kevin Hsueh | Kevin H. |
| 08/27/2019 10:09 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36797 | |