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W36833 Invoiced

Customer/Point of Contact:

Kloppenburg
Cil Cascasan (671-649-1941)

Scheduled Date/Time:

09/11/2019, 12:00 pm

Service Type:

Onsite

Charge Type:

Urgent/Emergency

Charge Code:

DSIG.4054: Emergency Response 2019

Rates:

Emergency Service Rate 2019 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Judy Aguigui

Date Signed:

09/11/2019

Invoice Number:

028449

Work Requested

Troubleshoot 3CX.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Kloppenburg PRI Circuit 182-3454 is down. Link State shows "Wait-Alignment" contact GTA to dispatch tech to Kloppenburg to resolve issue. Provided Judy Aguigui's contact information to GTA as primary contact. confirmed no issue on 3CX Phone System and Gateway. issue is on GTA PRI.	Kevin Hsueh	09/11/2019 12:01 pm	09/11/2019 12:35 pm	00:34

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/11/2019 05:17 pm	Updated status to Invoiced	Jessica L.
09/11/2019 03:29 pm	Updated status to Submitted for Invoicing	Chu H.
09/11/2019 03:29 pm	Approved.	Chu H.
09/11/2019 12:37 pm	Updated status to Pending Approval	Kevin H.
09/11/2019 12:37 pm	Service Completed	Kevin H.
09/11/2019 02:37 am	Updated billable hours to: 01.00	Kevin H.
09/11/2019 12:37 pm	Check-out 09/11/2019 12:35 pm	Kevin H.
09/11/2019 12:37 pm	Updated status to Service Completed	Kevin H.
09/11/2019 12:34 pm	Customer Signature Posted	Kevin H.
09/11/2019 12:11 pm	Arrived 09/11/2019 12:11 pm	Kevin H.
09/11/2019 12:01 pm	Check-in 09/11/2019 12:01 pm	Kevin H.
09/11/2019 11:59 am	Updated status to Scheduled	Kevin H.
09/11/2019 11:59 am	Assigned: Kevin Hsueh	Kevin H.
09/11/2019 11:59 am	Created workorder.	Kevin H.

Attachments 1

Filename
W36833