DSI WebApp

Customer/Point of Contact:

Title Guaranty of Guam
Ryan Mummert (671-300-3226)

Scheduled Date/Time:

09/16/2019, 10:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

TGOG.3002: Title Guaranty - 3CX Backup

Rates:

Title Guaranty - 3CX Backup [TOTAL HOURS: 4]

Remaining Hours:

-5

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Check 3CX call flow

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check call flow and noted calls not answered route goes to Extension 402 voicemail (extensuon 402 not registered). corrected call flow with Ryan and set calls to go to extension 101 voicemail if no answer. update all extensions 3CX Webclient password to default password. test login to Webclient successful. Ryan to have all staff reset password to new passwords for 3CX Webclient.	Kevin Hsueh	09/16/2019 10:31 am	09/16/2019 11:46 am	01:15

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/16/2019 05:43 pm	Updated status to Closed	Jessica L.
09/16/2019 02:51 pm	Updated status to Submitted for Invoicing	Chu H.
09/16/2019 02:51 pm	Approved.	Chu H.
09/16/2019 11:49 am	Signature for Later:	Kevin H.
09/16/2019 11:49 am	Updated status to Pending Approval	Kevin H.
09/16/2019 11:49 am	Service Completed	Kevin H.
09/16/2019 01:49 am	Updated billable hours to: 02.00	Kevin H.
09/16/2019 11:48 am	Check-out 09/16/2019 11:46 am	Kevin H.
09/16/2019 11:48 am	Updated status to Service Completed	Kevin H.
09/16/2019 10:57 am	Modified workorder.	Kevin H.
09/16/2019 10:57 am	Rates modified to Title Guaranty - 3CX Backup: $0.00	Kevin H.
09/16/2019 10:31 am	Arrived 09/16/2019 10:31 am	Kevin H.
09/16/2019 10:31 am	Check-in 09/16/2019 10:31 am	Kevin H.
09/16/2019 10:31 am	Updated status to Scheduled	Kevin H.
09/16/2019 10:31 am	Assigned: Kevin Hsueh	Kevin H.
09/16/2019 10:31 am	Created workorder.	Kevin H.

Filename
W36845