DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Cristie Graniel (1-671-472-2089)

Scheduled Date/Time:

09/25/2019, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

Rates:

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Check access to ttalaw.net. Not accessible per Todd Thompson.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Noted ttalaw.net is not accessible. Contact GoDaddy and worked with GoDaddy support. Per support, website forwarding (from tgalaw.net to ttalaw.net) setting was turned off. Re-enable setting with GoDaddy Support Agent and was advised setting will take time to propagate. Requested GoDaddy to keep support ticket open until ttalaw.net is able to be accessed. Sent Todd Thompson a separate email to provide update.	Kevin Hsueh	09/25/2019 11:00 am	09/25/2019 11:32 am	00:32

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/26/2019 01:00 pm	Updated status to Closed	Jessica L.
09/26/2019 11:56 am	Updated status to Submitted for Invoicing	Chu H.
09/26/2019 11:56 am	Approved.	Chu H.
09/26/2019 08:43 am	No Signature: Remote Support	Kevin H.
09/26/2019 08:43 am	Updated status to Pending Approval	Kevin H.
09/26/2019 08:43 am	Service Completed	Kevin H.
09/25/2019 10:42 pm	Updated billable hours to: 01.00	Kevin H.
09/25/2019 11:33 am	Check-out 09/25/2019 11:32 am	Kevin H.
09/25/2019 11:33 am	Updated status to Service Completed	Kevin H.
09/25/2019 11:32 am	Check-in 09/25/2019 11:00 am	Kevin H.
09/25/2019 11:31 am	Updated status to Scheduled	Kevin H.
09/25/2019 11:31 am	Assigned: Kevin Hsueh	Kevin H.
09/25/2019 11:31 am	Created workorder.	Kevin H.

Filename
W36873