DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Cristie Graniel (1-671-472-2089)

Scheduled Date/Time:

09/30/2019, 12:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6004: TTA, LLC - Service Contract 2019

Rates:

TTA, LLC - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Surita

Date Signed:

09/30/2019

Troubleshoot corrupted Word Perfect file.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Attempt to restore file 2019 Pleadings.wdp from backup but console message states backup HDD is off line. physically check backup HDD and noted it was powered off. power on backup HDD and restore 2019 Pleadings.wdp file from backup successfully	Kevin Hsueh	09/30/2019 11:40 am	09/30/2019 12:18 pm	00:38

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/30/2019 04:45 pm	Updated status to Closed	Jessica L.
09/30/2019 04:34 pm	Updated status to Submitted for Invoicing	Chu H.
09/30/2019 04:34 pm	Approved.	Chu H.
09/30/2019 12:20 pm	Updated status to Pending Approval	Kevin H.
09/30/2019 12:20 pm	Service Completed	Kevin H.
09/30/2019 02:20 am	Updated billable hours to: 01.00	Kevin H.
09/30/2019 12:19 pm	Check-out 09/30/2019 12:18 pm	Kevin H.
09/30/2019 12:19 pm	Updated status to Service Completed	Kevin H.
09/30/2019 12:04 pm	Customer Signature Posted	Kevin H.
09/30/2019 11:53 am	Arrived 09/30/2019 11:53 am	Kevin H.
09/30/2019 11:40 am	Check-in 09/30/2019 11:40 am	Kevin H.
09/30/2019 11:36 am	Updated status to Scheduled	Kevin H.
09/30/2019 11:36 am	Assigned: Kevin Hsueh	Kevin H.
09/30/2019 11:36 am	Created workorder.	Kevin H.

Filename
W36884