DSI WebApp

W36940 Invoiced

Customer/Point of Contact:

Office of Public Accountability
Edlyn Dalisay (1-671-475-0390)

Scheduled Date/Time:

10/21/2019, 10:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

OPA0.4002: Office of Public Accountability - Standard Services (08/23/2017 - 03/31/2021)

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Christian Rivera

Date Signed:

10/21/2019

Invoice Number:

028535

Work Requested

Troubleshoot OPA Phone System (Shoretel)

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	check Shoretel Phone System and noted 2 issues. SG90 gateway is showing a fault that ports are going bad and number (from Docomo) 472-8348 has no dial tone. OPA will contact Docomo to check line issue. DSI to provide proposal for 3CX phone system to replace current shoretel system. setup 1 new wireless router in 9th floor meeting room.	Kevin Hsueh	10/21/2019 09:46 am	10/21/2019 11:42 am	01:56

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/23/2019 11:33 am	Updated status to Invoiced	Jessica L.
10/23/2019 07:00 am	Updated status to Submitted for Invoicing	Chu H.
10/23/2019 07:00 am	Approved.	Chu H.
10/21/2019 11:45 am	Updated status to Pending Approval	Kevin H.
10/21/2019 11:45 am	Service Completed	Kevin H.
10/21/2019 01:44 am	Updated billable hours to: 02.00	Kevin H.
10/21/2019 11:44 am	Check-out 10/21/2019 11:42 am	Kevin H.
10/21/2019 11:44 am	Updated status to Service Completed	Kevin H.
10/21/2019 11:08 am	Customer Signature Posted	Kevin H.
10/21/2019 09:59 am	Arrived 10/21/2019 09:59 am	Kevin H.
10/21/2019 09:46 am	Check-in 10/21/2019 09:46 am	Kevin H.
10/18/2019 04:47 pm	Updated status to Scheduled	Kevin H.
10/18/2019 04:47 pm	Assigned: Kevin Hsueh	Kevin H.
10/18/2019 04:47 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W36940