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Customer/Point of Contact:

Morrico Equipment
Rene Molinos (671-649-1946)

Scheduled Date/Time:

10/27/2019, 02:50 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6009: Morrico Equipment - Service Contract 2019

Rates:

After Hour Service Charge (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

Est. Service Time (hrs):

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Rene Molinos

Date Signed:

10/28/2019

Invoice Number:

028555

Backup Exchange drive, upgrade/create 900gb array and restore Exchange database.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Begin backup of Exchange Drive Y:. It will take about 6 hrs for backup to complete. Will return at 9-10pm when backup is completed to install the two 900gb hdds and to begin restorations.	Chu Hsieh	10/27/2019 02:42 pm	10/27/2019 03:46 pm	01:04
2	Removed old 2x 550gb disk and install 2x 900gb. Create new array and restore Exchange.	Chu Hsieh	10/27/2019 08:53 pm	10/27/2019 10:00 pm	01:07
3	Remotely check restoration which was completed. Repair minor log issues. Notice SSL certificate had expired. Need to renew SSL. Test incoming and outgoing email.	Chu Hsieh	10/28/2019 03:00 am	10/28/2019 04:00 am	01:00
4	Modify Windows backup to backup the larger installed drive for Exchange.	Chu Hsieh	10/28/2019 04:00 am	10/28/2019 04:27 am	00:27

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
10/28/2019 01:57 pm	Updated status to Invoiced	Jessica L.
10/28/2019 10:30 am	Updated status to Submitted for Invoicing	Chu H.
10/28/2019 10:30 am	Approved.	Chu H.
10/28/2019 10:29 am	Updated status to Pending Approval	Chu H.
10/28/2019 10:29 am	Service Completed	Chu H.
10/28/2019 12:28 am	Updated billable hours to: 04.00	Chu H.
10/28/2019 10:27 am	Modified workorder.	Chu H.
10/28/2019 10:27 am	Updated status to Service Completed	Chu H.
10/28/2019 10:26 am	Customer Signature Posted	Chu H.
10/28/2019 04:28 am	Check-out 10/28/2019 04:27 am	Chu H.
10/28/2019 04:28 am	Updated status to Scheduled	Chu H.
10/28/2019 04:27 am	Check-in 10/28/2019 04:00 am	Chu H.
10/28/2019 04:05 am	Check-out 10/28/2019 04:00 am	Chu H.
10/28/2019 04:05 am	Updated status to Scheduled	Chu H.
10/28/2019 04:02 am	Check-in 10/28/2019 03:00 am	Chu H.
10/27/2019 10:01 pm	Check-out 10/27/2019 10:00 pm	Chu H.
10/27/2019 10:01 pm	Updated status to Scheduled	Chu H.
10/27/2019 08:53 pm	Check-in 10/27/2019 08:53 pm	Chu H.
10/27/2019 03:48 pm	Check-out 10/27/2019 03:46 pm	Chu H.
10/27/2019 03:48 pm	Updated status to Scheduled	Chu H.
10/27/2019 03:13 pm	Arrived 10/27/2019 02:50 pm	Chu H.
10/27/2019 02:42 pm	Check-in 10/27/2019 02:42 pm	Chu H.
10/27/2019 02:42 pm	Updated status to Scheduled	Chu H.
10/27/2019 02:42 pm	Assigned: Chu Hsieh	Chu H.
10/27/2019 02:42 pm	Created workorder.	Chu H.

Filename
W36965

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