S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Download Acrobat Pro DC and proceed to install on 3 HP laptops. Installer constantly asks for portal verification even after entering username and password on Adobe portal. attempt to contact Adobe support but message states they are closed. started support ticket online for issue resolution. Remove WPS Office, CC Cleaner and old Norton Software from Aileen's laptop. create CBCGuest user account (no password) on 2 promethean board workstations. brought back 3 old workstations and 1 old laptop to DSI for disposal and HDD destruction. |
Kevin Hsueh |
10/28/2019 01:16 pm | 10/28/2019 04:00 pm | 02:44 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 10/29/2019 11:38 am | Updated status to Invoiced | Jessica L. |
| 10/28/2019 06:28 pm | Updated status to Submitted for Invoicing | Chu H. |
| 10/28/2019 06:28 pm | Approved. | Chu H. |
| 10/28/2019 04:04 pm | Updated status to Pending Approval | Kevin H. |
| 10/28/2019 04:04 pm | Service Completed | Kevin H. |
| 10/28/2019 06:03 am | Updated billable hours to: 03.00 | Kevin H. |
| 10/28/2019 04:03 pm | Check-out 10/28/2019 04:00 pm | Kevin H. |
| 10/28/2019 04:03 pm | Updated status to Service Completed | Kevin H. |
| 10/28/2019 03:59 pm | Customer Signature Posted | Kevin H. |
| 10/28/2019 01:35 pm | Arrived 10/28/2019 01:35 pm | Kevin H. |
| 10/28/2019 01:16 pm | Check-in 10/28/2019 01:16 pm | Kevin H. |
| 10/28/2019 01:16 pm | Modified workorder. | Kevin H. |
| 10/28/2019 01:16 pm | Charge Type modified to Normal | Kevin H. |
| 10/28/2019 11:36 am | Updated status to Scheduled | Kevin H. |
| 10/28/2019 11:36 am | Assigned: Kevin Hsueh | Kevin H. |
| 10/28/2019 11:36 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36972 | |