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Work Orders

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W36989 Closed

Customer/Point of Contact:

LSG Service Guam, Inc.
Jesse Rivo (671-646-3655)

Scheduled Date/Time:

10/28/2019, 09:00 am

Service Type:

Onsite

Charge Type:

Project

Charge Code:

LSG0.2001: LSG - VM Server Project

Rates:

LSG - VM Server Project [TOTAL HOURS: 65]

Remaining Hours:

-29

Est. Service Time (hrs):

Reference/PO #:

Taken By:

Customer Signature:

Print Name:

Date Signed:

Work Requested

Work on VM server project

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 9

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Work on LSG VM servers	Chu Hsieh	10/28/2019 09:00 am	10/28/2019 11:00 am	02:00
2	Work on Veeam Backup	Chu Hsieh	10/28/2019 03:00 pm	10/28/2019 06:00 pm	03:00
3	Work on Veeam Backup and AutoLoader issues	Chu Hsieh	10/29/2019 03:00 pm	10/29/2019 06:00 pm	03:00
4	Work with Veeam and Lenovo support on issues with Veeam Backup and Lenovo TS4300 autoloader	Chu Hsieh	10/29/2019 09:00 pm	10/30/2019 02:00 am	05:00
5	Work on D2D and D2T backup schemes.	Chu Hsieh	10/30/2019 10:00 am	10/30/2019 12:00 pm	02:00
6	Configure and test on D2D and D2T backups	Chu Hsieh	10/30/2019 01:30 pm	10/30/2019 06:00 pm	04:30
7	Test Instant Recovery on Veeam and modify D2T jobs to correct backup errors.	Chu Hsieh	10/30/2019 09:00 pm	10/31/2019 12:30 am	03:30
8	Backup servers/equipment and deliver to LSG.	Chu Hsieh	10/31/2019 09:00 am	10/31/2019 12:00 pm	03:00
9	Unpack servers and equipment. Mount the servers and equipment to existing rack. Connect the appropriate network cables for the new equipment to existing network switches. Confirm operational by Jesse Rivo. Provided a brief intro to hardware setup and login procedures.	Chu Hsieh	10/31/2019 01:30 pm	10/31/2019 05:30 pm	04:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 41

Date/Time	Comment	Tech
11/04/2019 05:26 pm	Updated status to Closed	Jessica L.
11/04/2019 12:12 pm	Updated status to Submitted for Invoicing	.
11/04/2019 12:12 pm	Approved.	.
11/04/2019 12:12 pm	No Signature: project	Chu H.
11/04/2019 12:12 pm	Updated status to Pending Approval	Chu H.
11/04/2019 12:12 pm	Service Completed	Chu H.
11/04/2019 02:11 am	Updated billable hours to: 07.00	.
11/04/2019 12:08 pm	Check-out 10/31/2019 05:30 pm	Chu H.
11/04/2019 12:08 pm	Updated status to Service Completed	Chu H.
11/04/2019 12:06 pm	Check-in 11/04/2019 01:30 pm	Chu H.
11/04/2019 11:54 am	Check-in 11/04/2019 01:30 pm	Chu H.
11/04/2019 11:53 am	Check-out 10/31/2019 12:00 pm	Chu H.
11/04/2019 11:53 am	Updated status to Pending Schedule	Chu H.
11/04/2019 11:53 am	Check-in 10/31/2019 09:00 am	Chu H.
11/04/2019 11:52 am	Check-out 10/31/2019 12:30 am	Chu H.
11/04/2019 11:52 am	Updated status to Pending Schedule	Chu H.
11/04/2019 11:51 am	Check-in 10/30/2019 09:00 pm	Chu H.
11/04/2019 11:50 am	Check-out 10/30/2019 06:00 pm	Chu H.
11/04/2019 11:50 am	Updated status to Pending Schedule	Chu H.
11/04/2019 11:49 am	Check-in 10/30/2019 01:30 pm	Chu H.
11/04/2019 11:49 am	Check-out 10/30/2019 12:00 pm	Chu H.
11/04/2019 11:49 am	Updated status to Pending Schedule	Chu H.
11/04/2019 11:48 am	Check-in 10/30/2019 10:00 am	Chu H.
11/04/2019 11:47 am	Check-out 10/30/2019 02:00 am	Chu H.
11/04/2019 11:47 am	Updated status to Pending Schedule	Chu H.
11/04/2019 11:46 am	Check-in 10/29/2019 09:00 pm	Chu H.
11/04/2019 11:45 am	Check-out 10/29/2019 06:00 pm	Chu H.
11/04/2019 11:45 am	Updated status to Pending Schedule	Chu H.
11/04/2019 11:45 am	Check-in 10/29/2019 03:00 pm	Chu H.
11/04/2019 11:43 am	Check-out 10/28/2019 06:00 pm	Chu H.
11/04/2019 11:43 am	Updated status to Pending Schedule	Chu H.
11/04/2019 11:42 am	Check-in 10/28/2019 03:00 pm	Chu H.
11/04/2019 11:41 am	Check-out 10/28/2019 12:00 pm	Chu H.
11/04/2019 11:41 am	Updated status to Pending Schedule	Chu H.
11/04/2019 11:40 am	Arrived 10/28/2019 09:00 am	Chu H.
11/01/2019 04:16 pm	Check-in 10/28/2019 09:00 am	Chu H.
11/01/2019 04:16 pm	Modified workorder.	Chu H.
11/01/2019 04:16 pm	Updated scheduled date/time from 10/28/2019 04:15 pm to: 10/28/2019 09:00 am	Chu H.
11/01/2019 04:15 pm	Updated status to Pending Schedule	.
11/01/2019 04:15 pm	Assigned: Chu Hsieh	.
11/01/2019 04:15 pm	Created workorder.	.

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Filename
W36989

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