DSI WebApp

Customer/Point of Contact:

J&B Modern Tech
Gene Bangayan ((671)646-0588)

Scheduled Date/Time:

12/02/2019, 03:21 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4050: Standard Service 2019

Rates:

Standard Service Rate 2019 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

028650

Emails are down per Recie. Recie requested for DSI to check and resolve issue.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Noted MS Exchange services on JBSRV were not running. restart all MS Exchange services, confirmed status shows running and send test emails successfully.	Kevin Hsueh	12/02/2019 03:22 pm	12/02/2019 03:33 pm	00:11

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/04/2019 02:29 pm	Updated status to Invoiced	Jessica L.
12/04/2019 10:08 am	Updated status to Submitted for Invoicing	Chu H.
12/04/2019 10:08 am	Approved.	Chu H.
12/02/2019 03:43 pm	No Signature: remote service	Kevin H.
12/02/2019 03:43 pm	Updated status to Pending Approval	Kevin H.
12/02/2019 03:43 pm	Service Completed	Kevin H.
12/02/2019 05:42 am	Updated billable hours to: 01.00	Kevin H.
12/02/2019 03:33 pm	Check-out 12/02/2019 03:33 pm	Kevin H.
12/02/2019 03:33 pm	Updated status to Service Completed	Kevin H.
12/02/2019 03:22 pm	Check-in 12/02/2019 03:22 pm	Kevin H.
12/02/2019 03:22 pm	Updated status to Scheduled	Kevin H.
12/02/2019 03:22 pm	Assigned: Kevin Hsueh	Kevin H.
12/02/2019 03:22 pm	Created workorder.	Kevin H.

Filename
W37085