DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Sureta San Nicolas (671-472-2089)

Scheduled Date/Time:

12/06/2019, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6004: TTA, LLC - Service Contract 2019

Rates:

TTA, LLC - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sureta San Nicolas

Date Signed:

12/06/2019

Troubleshoot various issues.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Update 3CX extension display name for extension 100 and 102. provision 3CX softphone with new provisioning file. Install 1 new 10Ft USB cable for Todds printer. Suggested to tta that all workstations will need to be upgraded to Windows 10. DSI to provide quote	Kevin Hsueh	12/06/2019 10:18 am	12/06/2019 11:18 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/10/2019 02:30 pm	Updated status to Closed	Jessica L.
12/09/2019 05:50 pm	Updated status to Submitted for Invoicing	Chu H.
12/09/2019 05:50 pm	Approved.	Chu H.
12/06/2019 11:25 am	Updated status to Pending Approval	Kevin H.
12/06/2019 11:25 am	Service Completed	Kevin H.
12/06/2019 01:24 am	Updated billable hours to: 01.00	Kevin H.
12/06/2019 11:24 am	Check-out 12/06/2019 11:18 am	Kevin H.
12/06/2019 11:24 am	Updated status to Service Completed	Kevin H.
12/06/2019 11:15 am	Customer Signature Posted	Kevin H.
12/06/2019 10:32 am	Arrived 12/06/2019 10:32 am	Kevin H.
12/06/2019 10:18 am	Check-in 12/06/2019 10:18 am	Kevin H.
12/06/2019 10:13 am	Modified workorder.	Kevin H.
12/06/2019 10:13 am	Updated scheduled date/time from 12/06/2019 03:00 pm to: 12/06/2019 10:30 am	Kevin H.
12/06/2019 09:56 am	Updated status to Scheduled	Kevin H.
12/06/2019 09:56 am	Assigned: Kevin Hsueh	Kevin H.
12/06/2019 09:56 am	Created workorder.	Kevin H.

Filename
W37098