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W37187   Invoiced

Marks, Robert
Robert Marks (486-0464)
01/24/2020, 04:30 pm   
Inhouse
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
1
Jessica Limo
Yes
Robert Marks
01/28/2020
028750

Work Requested

Transfer data from Acer laptop to external hard drive. customer will come back with an external hard drive.
Work Requested by:

Items Dropped Off 2

Item Serial Number Notes
1 Acer Laptop NXMBGAA0074220A2D97600
2 External hard drive

Work Completed 2

Work Completed Technician Check-in Check-out Actual Hrs
1 Remove HDD from dead laptop. Perform FAT table repair. Begin extract data from old HDD to external HDD provided by customer. Data recovery will be left overnight for extraction. Chu Hsieh
01/24/2020 04:30 pm 01/24/2020 05:30 pm 01:00
2 Check recovered data. 64gb data recovered. Chu Hsieh
01/24/2020 06:30 pm 01/24/2020 07:30 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 22

Date/Time Comment Tech
01/28/2020 04:16 pm Customer Signature Posted Jason S.
01/27/2020 11:43 am Updated status to Invoiced Jessica L.
01/24/2020 07:34 pm Updated status to Submitted for Invoicing Chu H.
01/24/2020 07:34 pm Approved. Chu H.
01/24/2020 07:33 pm Signature for Later: Wait for customer pickup Chu H.
01/24/2020 07:33 pm Updated status to Pending Approval Chu H.
01/24/2020 07:33 pm Service Completed Chu H.
01/24/2020 09:32 am Updated billable hours to: 02.00 Chu H.
01/24/2020 07:32 pm Check-out 01/24/2020 07:30 pm Chu H.
01/24/2020 07:32 pm Updated status to Service Completed Chu H.
01/24/2020 07:30 pm Check-in 01/24/2020 06:30 pm Chu H.
01/24/2020 05:49 pm Check-out 01/24/2020 05:30 pm Chu H.
01/24/2020 05:49 pm Updated status to Scheduled Chu H.
01/24/2020 05:48 pm Check-in 01/24/2020 04:30 pm Chu H.
01/24/2020 05:47 pm Modified workorder. Chu H.
01/24/2020 05:47 pm Updated scheduled date/time from 01/24/2020 12:00 am to: 01/24/2020 04:30 pm Chu H.
01/24/2020 05:47 pm Updated status to Scheduled Chu H.
01/24/2020 02:49 pm Added customer equipment. Jessica L.
01/24/2020 12:13 pm Added customer equipment. Jessica L.
01/24/2020 12:13 pm Updated status to Pending Schedule Jessica L.
01/24/2020 12:13 pm Assigned: Chu Hsieh Jessica L.
01/24/2020 12:13 pm Created workorder. Jessica L.