DSI WebApp

Customer/Point of Contact:

Cruz Benefits
Aileen Cruz (1-671-472-0727)

Scheduled Date/Time:

01/27/2020, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

troubleshoot 3cx client

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check 3CX and confirmed 3CX on version 15.5. Client app on Aileens phone is advising to upgrade to version 16. scheduled upgrade for Thursday at 12pm	Kevin Hsueh	01/27/2020 08:42 am	01/27/2020 09:56 am	01:14
	2	Upgrade workstation (3CX Server) to Windows 10 Pro.	Kevin Hsueh	02/03/2020 08:00 am	02/03/2020 10:00 am	02:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/10/2020 03:45 pm	Updated status to Void	Kevin H.
04/10/2020 03:45 pm	Void: Duplicate Work Order.	Kevin H.
02/03/2020 10:32 am	Check-out 02/03/2020 10:00 am	Kevin H.
02/03/2020 10:32 am	Updated status to In Progress	Kevin H.
02/03/2020 09:18 am	Check-in 02/03/2020 08:00 am	Kevin H.
01/27/2020 09:57 am	Check-out 01/27/2020 09:56 am	Kevin H.
01/27/2020 09:57 am	Updated status to In Progress	Kevin H.
01/27/2020 08:50 am	Arrived 01/27/2020 08:50 am	Kevin H.
01/27/2020 08:42 am	Check-in 01/27/2020 08:42 am	Kevin H.
01/27/2020 08:14 am	Updated status to Scheduled	Kevin H.
01/27/2020 08:14 am	Assigned: Kevin Hsueh	Kevin H.
01/27/2020 08:14 am	Created workorder.	Kevin H.

Filename
W37190