DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

02/14/2020, 04:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6005: TTA, LLC - Service Contract 2020

Rates:

TTA, LLC - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sureta

Date Signed:

02/14/2020

Check Server UPS.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check server main UPS and noted internal batteries are buldging. DSI to quote replacement batteries. Move server and network equipment to UPS used for 3CX Server. Check Mitchs New UPS. no power while on AC. tested with different known good power outlets and still no power on UPS. TTA to return UPS from where they purchased it and obtain a new one	Kevin Hsueh	02/14/2020 03:40 pm	02/14/2020 04:40 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/19/2020 03:55 pm	Updated status to Closed	Jessica L.
02/18/2020 06:20 pm	Updated status to Submitted for Invoicing	Chu H.
02/18/2020 06:20 pm	Approved.	Chu H.
02/14/2020 04:44 pm	Updated status to Pending Approval	Kevin H.
02/14/2020 04:44 pm	Service Completed	Kevin H.
02/14/2020 06:44 am	Updated billable hours to: 01.00	Kevin H.
02/14/2020 04:44 pm	Check-out 02/14/2020 04:40 pm	Kevin H.
02/14/2020 04:44 pm	Updated status to Service Completed	Kevin H.
02/14/2020 04:35 pm	Customer Signature Posted	Kevin H.
02/14/2020 03:40 pm	Arrived 02/14/2020 03:40 pm	Kevin H.
02/14/2020 03:40 pm	Check-in 02/14/2020 03:40 pm	Kevin H.
02/14/2020 12:30 pm	Updated status to Scheduled	Kevin H.
02/14/2020 12:30 pm	Assigned: Kevin Hsueh	Kevin H.
02/14/2020 12:30 pm	Created workorder.	Kevin H.

Filename
W37233