DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

02/18/2020, 04:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6005: TTA, LLC - Service Contract 2020

Rates:

TTA, LLC - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa

Date Signed:

02/18/2020

Deliver and setup external HDDs for server backup.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Deliver and setup 2 LaCie External HDD for TTA Server backup. Add both drives to backup destination. DSI to check if tonight's backup completes successfully tomorrow morning at 8:30am. Show Sureta and Vanessa how to rotate the 2 External HDDs for TTA Server backup.	Kevin Hsueh	02/18/2020 04:00 pm	02/18/2020 05:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/19/2020 04:03 pm	Updated status to Closed	Jessica L.
02/18/2020 06:18 pm	Updated status to Submitted for Invoicing	Chu H.
02/18/2020 06:18 pm	Approved.	Chu H.
02/18/2020 05:13 pm	Updated status to Pending Approval	Kevin H.
02/18/2020 05:13 pm	Service Completed	Kevin H.
02/18/2020 07:12 am	Updated billable hours to: 01.00	Kevin H.
02/18/2020 05:11 pm	Check-out 02/18/2020 05:00 pm	Kevin H.
02/18/2020 05:11 pm	Updated status to Service Completed	Kevin H.
02/18/2020 04:23 pm	Customer Signature Posted	Kevin H.
02/18/2020 04:00 pm	Arrived 02/18/2020 04:00 pm	Kevin H.
02/18/2020 04:00 pm	Check-in 02/18/2020 04:00 pm	Kevin H.
02/18/2020 03:37 pm	Updated status to Scheduled	Kevin H.
02/18/2020 03:37 pm	Assigned: Kevin Hsueh	Kevin H.
02/18/2020 03:37 pm	Created workorder.	Kevin H.

Filename
W37236