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W37248   Invoiced

02/24/2020, 08:30 am   
Onsite
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Tina Noket
02/24/2020
028804

Work Requested

Work with Chuck Young to troubleshoot Cisco Router
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Work with Chuck Young to troubleshoot network. Connect laptop directly to GTA Modem and confirmed IP Address is pulled from DHCP and internet can be browsed. provided static WAN IP to Chuck and Chuck confirmed IP Address is not being blocked. Chuck consoled in to Cisco Router and performed reboot after checking settings. Connection back to off site server still not established. Chuck advised he will contact GTA. released from site by Chuck Kevin Hsueh
02/24/2020 08:27 am 02/24/2020 09:15 am 00:48

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
02/24/2020 05:23 pm Updated status to Invoiced Jessica L.
02/24/2020 05:07 pm Updated status to Submitted for Invoicing Chu H.
02/24/2020 05:07 pm Approved. Chu H.
02/24/2020 09:18 am Updated status to Pending Approval Kevin H.
02/24/2020 09:18 am Service Completed Kevin H.
02/23/2020 11:18 pm Updated billable hours to: 01.00 Kevin H.
02/24/2020 09:18 am Check-out 02/24/2020 09:15 am Kevin H.
02/24/2020 09:18 am Updated status to Service Completed Kevin H.
02/24/2020 09:02 am Customer Signature Posted Kevin H.
02/24/2020 08:27 am Arrived 02/24/2020 08:27 am Kevin H.
02/24/2020 08:27 am Check-in 02/24/2020 08:27 am Kevin H.
02/21/2020 11:31 am Updated status to Scheduled Kevin H.
02/21/2020 11:31 am Assigned: Kevin Hsueh Kevin H.
02/21/2020 11:31 am Created workorder. Kevin H.

Attachments 1

Filename
W37248