DSI WebApp

W37317 Invoiced

Customer/Point of Contact:

Morrico Equipment
Torgun Smith (1-671-649-1946)

Scheduled Date/Time:

03/20/2020, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

028871

Work Requested

remote support to setup Torgun's pop3 email accounts, wifi and Silverlight. Check email issues that people are receiving copies that are not on the email list.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	remote support. setup torgun's pop3 accounts on new surface pro. setup silverlight on IE11 in order to work with EBS Forelight. Troubleshoot email issues that people not on sender list was receiving emails not meant for them. Found out that francis@morricoequipment was forwarding all incoming emails to service@morricoequipment.com. Remove forwarding.	Chu Hsieh	03/20/2020 03:00 pm	03/20/2020 05:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
03/23/2020 10:53 am	Updated status to Invoiced	Jessica L.
03/20/2020 05:26 pm	Updated status to Submitted for Invoicing	Chu H.
03/20/2020 05:26 pm	Approved.	Chu H.
03/20/2020 05:21 pm	No Signature: remote support	Chu H.
03/20/2020 05:21 pm	Updated status to Pending Approval	Chu H.
03/20/2020 05:21 pm	Service Completed	Chu H.
03/20/2020 07:21 am	Updated billable hours to: 02.00	Chu H.
03/20/2020 05:20 pm	Modified workorder.	Chu H.
03/20/2020 05:20 pm	Updated status to Service Completed	Chu H.
03/20/2020 05:20 pm	Check-out 03/20/2020 05:00 pm	Chu H.
03/20/2020 05:20 pm	Updated status to Scheduled	Chu H.
03/20/2020 05:18 pm	Check-in 03/20/2020 03:00 pm	Chu H.
03/20/2020 05:18 pm	Updated status to Scheduled	Chu H.
03/20/2020 05:18 pm	Assigned: Chu Hsieh	Chu H.
03/20/2020 05:18 pm	Created workorder.	Chu H.

Attachments 1

Filename
W37317