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W37332   Invoiced

03/26/2020, 03:30 pm   
Remote
Service Contract
ME00.6010: Morrico Equipment - Service Contract 2020
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Chu Hsieh
No
028893

Work Requested

Mary Rose reported unable to connect to VPN and RDP
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Remotely connect to Mary Rose laptop. She had move to a different location (her mom's place). Tested internet speed and it was only 0.7Mbps Download and 0.2Mbps Upload. Too slow for VPN and RDP connection. Was able to remotely connect to VPN and RDP at Morrico but connection kept disconnecting due to low bandwidth. Mary Rose will be returning to previous location tomorrow and will try again. Chu Hsieh
03/26/2020 03:30 pm 03/26/2020 04:00 pm 00:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
03/26/2020 05:12 pm Updated status to Invoiced Jessica L.
03/26/2020 05:07 pm Updated status to Submitted for Invoicing Chu H.
03/26/2020 05:07 pm Approved. Chu H.
03/26/2020 04:58 pm No Signature: remote support Chu H.
03/26/2020 04:58 pm Updated status to Pending Approval Chu H.
03/26/2020 04:58 pm Service Completed Chu H.
03/26/2020 06:57 am Updated billable hours to: 01.00 Chu H.
03/26/2020 04:57 pm Modified workorder. Chu H.
03/26/2020 04:57 pm Updated status to Service Completed Chu H.
03/26/2020 04:57 pm Check-out 03/26/2020 04:00 pm Chu H.
03/26/2020 04:57 pm Updated status to Scheduled Chu H.
03/26/2020 04:54 pm Check-in 03/26/2020 03:30 pm Chu H.
03/26/2020 04:54 pm Updated status to Scheduled Chu H.
03/26/2020 04:54 pm Assigned: Chu Hsieh Chu H.
03/26/2020 04:54 pm Created workorder. Chu H.

Attachments 1

Filename
W37332