S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Added IPs 12.172.67.8 and 72.166.43.6. Advised to try to reconnect. Customer still unable to connect due to error in key. Re-checked and tried to reconnect on my end. Connection success. I advised Ron that I tried to connect with the key they provided and was able to connect. Provided screenshot and advised them of the filename of the key they sent me, which I used to test. |
Pam Castilla |
04/08/2020 09:00 am | 04/08/2020 09:30 am | 00:30 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 04/08/2020 03:37 pm | Updated status to Invoiced | Jessica L. |
| 04/08/2020 03:06 pm | Updated status to Submitted for Invoicing | Chu H. |
| 04/08/2020 03:06 pm | Approved. | Chu H. |
| 04/08/2020 10:21 am | No Signature: Remote Support | Pam C. |
| 04/08/2020 10:21 am | Updated status to Pending Approval | Pam C. |
| 04/08/2020 10:21 am | Service Completed | Pam C. |
| 04/08/2020 12:20 am | Updated billable hours to: 01.00 | Pam C. |
| 04/08/2020 10:20 am | Check-out 04/08/2020 09:30 am | Pam C. |
| 04/08/2020 10:20 am | Updated status to Service Completed | Pam C. |
| 04/08/2020 09:17 am | Check-in 04/08/2020 09:00 am | Pam C. |
| 04/08/2020 09:17 am | Updated status to Scheduled | Pam C. |
| 04/08/2020 09:17 am | Assigned: Pam Castilla | Pam C. |
| 04/08/2020 09:17 am | Created workorder. | Pam C. |
| Filename | |
|---|---|
| W37348 | |