DSI WebApp

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

05/12/2020, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Alma Dimla

Date Signed:

05/12/2020

Check diagnostic tool connection, Check Alma's laptop, Setup Vernon's profile.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reset password for Vernon@morricoequipment.com. provided new password to Rene and Alma. Install 16GB (2x8GB modules) on Paul K's workstation. troubleshoot CNH tool on tech laptop. noted CNH update in progress causing no connection to the adapter. let update finish and test connect successfully. check CNH portal issue on Almas workstation. issue is CNH PDF Viewer is not activated for Morricos dealer code. advised Alma and she will contact CNH.	Kevin Hsueh	05/12/2020 01:44 pm	05/12/2020 02:49 pm	01:05

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/12/2020 03:58 pm	Updated status to Closed	Jessica L.
05/12/2020 03:32 pm	Updated status to Submitted for Invoicing	Chu H.
05/12/2020 03:32 pm	Approved.	Chu H.
05/12/2020 02:53 pm	Updated status to Pending Approval	Kevin H.
05/12/2020 02:53 pm	Service Completed	Kevin H.
05/12/2020 04:52 am	Updated billable hours to: 02.00	Kevin H.
05/12/2020 02:52 pm	Check-out 05/12/2020 02:49 pm	Kevin H.
05/12/2020 02:52 pm	Updated status to Service Completed	Kevin H.
05/12/2020 02:46 pm	Customer Signature Posted	Kevin H.
05/12/2020 01:45 pm	Arrived 05/12/2020 01:45 pm	Kevin H.
05/12/2020 01:44 pm	Check-in 05/12/2020 01:44 pm	Kevin H.
05/12/2020 12:03 pm	Updated status to Scheduled	Kevin H.
05/12/2020 12:03 pm	Assigned: Kevin Hsueh	Kevin H.
05/12/2020 12:03 pm	Created workorder.	Kevin H.

Filename
W37401