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W37419   Invoiced

05/18/2020, 11:00 am   
Remote
Normal
OPA0.4002: Office of Public Accountability - Standard Services (08/23/2017 - 03/31/2021)
Standard Service [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
028980

Work Requested

OPA unable to access google calendars.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Per Christian, OPA unable to access google calendars. Check on issue and confirmed google calendars access being blocked by SonicWALL CFS. Update SonicWALL CFS settings to allow google calendar access. Test access on server successfully. Sent a separate email to Christian to advise of completion. Kevin Hsueh
05/18/2020 11:00 am 05/18/2020 12:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
05/21/2020 10:21 am Updated status to Invoiced Jessica L.
05/20/2020 07:06 pm Updated status to Submitted for Invoicing Chu H.
05/20/2020 07:06 pm Approved. Chu H.
05/18/2020 12:18 pm No Signature: Remote Support Kevin H.
05/18/2020 12:18 pm Updated status to Pending Approval Kevin H.
05/18/2020 12:18 pm Service Completed Kevin H.
05/18/2020 02:18 am Updated billable hours to: 01.00 Kevin H.
05/18/2020 12:18 pm Check-out 05/18/2020 12:00 pm Kevin H.
05/18/2020 12:18 pm Updated status to Service Completed Kevin H.
05/18/2020 12:17 pm Check-in 05/18/2020 11:00 am Kevin H.
05/18/2020 12:16 pm Updated status to Scheduled Kevin H.
05/18/2020 12:16 pm Assigned: Kevin Hsueh Kevin H.
05/18/2020 12:16 pm Created workorder. Kevin H.

Attachments 1

Filename
W37419