DSI WebApp

Customer/Point of Contact:

Express Business Service
John Santos (671-633-4327)

Scheduled Date/Time:

05/19/2020, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.3001: 3CX Hosted Services

Rates:

3CX Hosted Services [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

John Santos

Date Signed:

05/19/2020

Check 3CX SBC at Pink Diamond Store.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check SBC and confirmed SBC is operational and phone is registered. perform several test calls and capture logs for failed calls to specific numbers. DSI to work with GTA and provide captured logs for troubleshooting.	Kevin Hsueh	05/19/2020 10:16 am	05/19/2020 11:45 am	01:29

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/21/2020 10:53 am	Updated status to Closed	Jessica L.
05/20/2020 07:03 pm	Updated status to Submitted for Invoicing	Chu H.
05/20/2020 07:03 pm	Approved.	Chu H.
05/19/2020 11:47 am	Updated status to Pending Approval	Kevin H.
05/19/2020 11:47 am	Service Completed	Kevin H.
05/19/2020 01:47 am	Updated billable hours to: 02.00	Kevin H.
05/19/2020 11:46 am	Check-out 05/19/2020 11:45 am	Kevin H.
05/19/2020 11:46 am	Updated status to Service Completed	Kevin H.
05/19/2020 11:19 am	Customer Signature Posted	Kevin H.
05/19/2020 10:16 am	Arrived 05/19/2020 10:16 am	Kevin H.
05/19/2020 10:16 am	Check-in 05/19/2020 10:16 am	Kevin H.
05/19/2020 09:37 am	Updated status to Scheduled	Kevin H.
05/19/2020 09:37 am	Assigned: Kevin Hsueh	Kevin H.
05/19/2020 09:37 am	Created workorder.	Kevin H.

Filename
W37424