DSI WebApp

W37480 Invoiced

Customer/Point of Contact:

Morrico Equipment
Rene Molinos (671-649-1946)

Scheduled Date/Time:

06/05/2020, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Rene Molinos

Date Signed:

06/05/2020

Invoice Number:

029034

Work Requested

Work with EBS to troubleshoot software issues.

Work Requested by: Rene Molinos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

work with EBS Support to troubleshoot tech laptops for tech IDs T0398, TP056, TP179. delete EBS databases on laptops and recreate database. confirmed T0398, TP056, TP179 can now sync and login. SQL errors now being thrown when work orders are accessed. EBS to check on the issue and revert back with a resolution. Add Vernons email to his mobile phone. Setup T0405 and T0477 tech IDS on 2 additional laptops. test login successful

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	work with EBS Support to troubleshoot tech laptops for tech IDs T0398, TP056, TP179. delete EBS databases on laptops and recreate database. confirmed T0398, TP056, TP179 can now sync and login. SQL errors now being thrown when work orders are accessed. EBS to check on the issue and revert back with a resolution. Add Vernons email to his mobile phone. Setup T0405 and T0477 tech IDS on 2 additional laptops. test login successful	Kevin Hsueh	06/05/2020 08:28 am	06/05/2020 12:19 pm	03:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
06/11/2020 10:17 am	Updated status to Invoiced	Jessica L.
06/11/2020 10:17 am	Updated status to Invoiced	Jessica L.
06/10/2020 05:26 pm	Updated status to Submitted for Invoicing	Chu H.
06/10/2020 05:26 pm	Approved.	Chu H.
06/05/2020 12:24 pm	Updated status to Pending Approval	Kevin H.
06/05/2020 12:24 pm	Service Completed	Kevin H.
06/05/2020 12:22 pm	Check-out 06/05/2020 12:19 pm	Kevin H.
06/05/2020 12:22 pm	Work Order Tasks Added	Kevin H.
06/05/2020 12:22 pm	Updated status to Service Completed	Kevin H.
06/05/2020 12:16 pm	Customer Signature Posted	Kevin H.
06/05/2020 08:28 am	Arrived 06/05/2020 08:28 am	Kevin H.
06/05/2020 08:28 am	Check-in 06/05/2020 08:28 am	Kevin H.
06/05/2020 08:06 am	Updated status to Scheduled	Kevin H.
06/05/2020 08:06 am	Assigned: Kevin Hsueh	Kevin H.
06/05/2020 08:06 am	Created workorder.	Kevin H.

Attachments 1

Filename
W37480

Work Orders