DSI WebApp

W37517 Invoiced

Customer/Point of Contact:

Peterson , Carl
Carl Peterson (671-646-0000)

Scheduled Date/Time:

06/17/2020, 08:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Carl Peterson

Date Signed:

06/17/2020

Invoice Number:

029058

Work Requested

- troubleshoot software at office

Work Requested by: Carl Peterson

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Work with Lincoln IT Helpdesk and resolved two form authenication issue. download LFD Illustrator again from portal and reinstall but installation failed. Per Steve from support, he will need to get software vendor involved and will email Carl Peterson the update.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1		Kevin Hsueh	06/16/2020 10:49 am	06/16/2020 11:01 am	00:12
2	Work with Lincoln IT Helpdesk and resolved two form authenication issue. download LFD Illustrator again from portal and reinstall but installation failed. Per Steve from support, he will need to get software vendor involved and will email Carl Peterson the update.	Kevin Hsueh	06/17/2020 07:52 am	06/17/2020 08:30 am	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 23

Date/Time	Comment	Tech
06/17/2020 05:21 pm	Updated status to Invoiced	Jessica L.
06/17/2020 05:16 pm	Updated status to Submitted for Invoicing	Chu H.
06/17/2020 05:16 pm	Approved.	Chu H.
06/17/2020 09:11 am	Updated status to Pending Approval	Kevin H.
06/17/2020 09:11 am	Service Completed	Kevin H.
06/17/2020 09:09 am	Check-out 06/17/2020 08:30 am	Kevin H.
06/17/2020 09:09 am	Work Order Tasks Added	Kevin H.
06/17/2020 09:09 am	Updated status to Service Completed	Kevin H.
06/17/2020 08:51 am	Customer Signature Posted	Kevin H.
06/17/2020 07:52 am	Check-in 06/17/2020 07:52 am	Kevin H.
06/16/2020 04:11 pm	Modified workorder.	Kylene H.
06/16/2020 04:11 pm	Updated scheduled date/time from 06/16/2020 01:00 pm to: 06/17/2020 08:00 am	Kylene H.
06/16/2020 04:11 pm	Updated Estimated Service Time (hrs) to	Kylene H.
06/16/2020 11:01 am	Check-out 06/16/2020 11:01 am	Kevin H.
06/16/2020 11:01 am	Updated status to In Progress	Kevin H.
06/16/2020 10:54 am	Arrived 06/16/2020 10:54 am	Kevin H.
06/16/2020 10:50 am	Check-in 06/16/2020 10:49 am	Kevin H.
06/15/2020 02:02 pm	Modified workorder.	Kylene H.
06/15/2020 02:02 pm	Updated scheduled date/time from 06/15/2020 02:00 pm to: 06/16/2020 01:00 pm	Kylene H.
06/15/2020 02:02 pm	Updated Estimated Service Time (hrs) to	Kylene H.
06/11/2020 05:12 pm	Updated status to Scheduled	Kylene H.
06/11/2020 05:12 pm	Assigned: Kevin Hsueh	Kylene H.
06/11/2020 05:12 pm	Created workorder.	Kylene H.

Attachments 1

Filename
W37517

Work Orders