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W37596 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

07/08/2020, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6005: TTA, LLC - Service Contract 2020

Rates:

TTA, LLC - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Serita

Date Signed:

07/08/2020

Work Requested

install Sentinel antivirus

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Uninstalled AVG and installed Solarwinds agent and SentinelOne AV on 6 workstations and 1 server.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Uninstalled AVG and installed Solarwinds agent and SentinelOne AV on 6 workstations and 1 server.	Elser Edward	07/08/2020 08:39 am	07/08/2020 11:24 am	02:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
07/09/2020 04:16 pm	Updated status to Closed	Jessica L.
07/09/2020 08:56 am	Updated status to Submitted for Invoicing	Chu H.
07/09/2020 08:56 am	Approved.	Chu H.
07/08/2020 11:28 am	Updated status to Pending Approval	Elser E.
07/08/2020 11:28 am	Service Completed	Elser E.
07/08/2020 11:27 am	Customer Signature Posted	Elser E.
07/08/2020 11:25 am	Check-out 07/08/2020 11:24 am	Elser E.
07/08/2020 11:25 am	Work Order Tasks Added	Elser E.
07/08/2020 11:25 am	Updated status to Service Completed	Elser E.
07/08/2020 08:53 am	Arrived 07/08/2020 08:53 am	Elser E.
07/08/2020 08:39 am	Check-in 07/08/2020 08:39 am	Elser E.
07/02/2020 11:39 am	Updated status to Scheduled	Kylene H.
07/02/2020 11:39 am	Assigned: Elser Edward	Kylene H.
07/02/2020 11:39 am	Assigned: Kevin Hsueh	Kylene H.
07/02/2020 11:39 am	Created workorder.	Kylene H.

Attachments 1

Filename
W37596

Work Orders