DSI WebApp

W37598 Closed

Customer/Point of Contact:

Cinnabon
Chuck Williams (671-633-2667)

Scheduled Date/Time:

07/08/2020, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6009: Guam Memorial Park - Service Contract 2020

Rates:

Guam Memorial Park - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Dominique

Date Signed:

07/08/2020

Work Requested

to troubleshoot their CCTV Remote Access.

Work Requested by: Chuck Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

check CCTV System (from Micropac) and noted CCTV system is not part of Cinnabon network 192.168.1.x. CCTV is also connected directly to GTA modem. GTA modem was recently changed. advised Chuck and Chuck will contact Micropac as they need to work directly with GTA. DSI has no access to CCTV system

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	check CCTV System (from Micropac) and noted CCTV system is not part of Cinnabon network 192.168.1.x. CCTV is also connected directly to GTA modem. GTA modem was recently changed. advised Chuck and Chuck will contact Micropac as they need to work directly with GTA. DSI has no access to CCTV system	Kevin Hsueh	07/08/2020 01:17 pm	07/08/2020 01:50 pm	00:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/09/2020 04:17 pm	Updated status to Closed	Jessica L.
07/09/2020 08:55 am	Updated status to Submitted for Invoicing	Chu H.
07/09/2020 08:55 am	Approved.	Chu H.
07/08/2020 01:52 pm	Updated status to Pending Approval	Kevin H.
07/08/2020 01:52 pm	Service Completed	Kevin H.
07/08/2020 01:52 pm	Check-out 07/08/2020 01:50 pm	Kevin H.
07/08/2020 01:52 pm	Work Order Tasks Added	Kevin H.
07/08/2020 01:52 pm	Updated status to Service Completed	Kevin H.
07/08/2020 01:45 pm	Customer Signature Posted	Kevin H.
07/08/2020 01:22 pm	Arrived 07/08/2020 01:22 pm	Kevin H.
07/08/2020 01:17 pm	Check-in 07/08/2020 01:17 pm	Kevin H.
07/06/2020 12:40 pm	Updated status to Scheduled	Kylene H.
07/06/2020 12:40 pm	Assigned: Kevin Hsueh	Kylene H.
07/06/2020 12:40 pm	Created workorder.	Kylene H.

Attachments 1

Filename
W37598

Work Orders