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W37644   Closed

07/20/2020, 10:30 am   
Remote
Service Contract
TTA0.6005: TTA, LLC - Service Contract 2020
TTA, LLC - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]
2
1
Chu Hsieh
No

Work Requested

Unable to access Foscam wireless camera
Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Remote to TTA network. unable to ping 192.168.1.252. Had Vanessa check power to Foscam camera. UPS providing power to camera and wifi access point are powered off. Vanessa powered on UPS and able to access wifi camera. Had Vanessa remove power outlet of UPS from wall and UPS shuts down immediately. Vanessa will procure a new UPS.
Work Completed Technician Check-in Check-out Actual Hrs
1 Remote to TTA network. unable to ping 192.168.1.252. Had Vanessa check power to Foscam camera. UPS providing power to camera and wifi access point are powered off. Vanessa powered on UPS and able to access wifi camera. Had Vanessa remove power outlet of UPS from wall and UPS shuts down immediately. Vanessa will procure a new UPS. Chu Hsieh
07/20/2020 10:30 am 07/20/2020 11:07 am 00:37

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
07/20/2020 04:09 pm Updated status to Closed Jessica L.
07/20/2020 11:10 am Updated status to Submitted for Invoicing Chu H.
07/20/2020 11:10 am Approved. Chu H.
07/20/2020 11:10 am No Signature: remote support Chu H.
07/20/2020 11:10 am Updated status to Pending Approval Chu H.
07/20/2020 11:10 am Service Completed Chu H.
07/20/2020 11:09 am Check-out 07/20/2020 11:07 am Chu H.
07/20/2020 11:09 am Work Order Tasks Added Chu H.
07/20/2020 11:09 am Updated status to Service Completed Chu H.
07/20/2020 11:06 am Check-in 07/20/2020 10:30 am Chu H.
07/20/2020 11:06 am Updated status to Scheduled Chu H.
07/20/2020 11:06 am Assigned: Chu Hsieh Chu H.
07/20/2020 11:06 am Created workorder. Chu H.

Attachments 1

Filename
W37644