DSI WebApp

W37662 Invoiced

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

07/27/2020, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Vernon

Date Signed:

07/27/2020

Invoice Number:

029184

Work Requested

- troubleshoot MBE software

Work Requested by: Alma Dimla

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Brought back Truck-1 laptop to DSI to download and install EST 9.3.0.0 update. Reset Robert's old Samsung S6 phone but unable to factory reset as message stating phone is linked to a Samsung Account. Troubleshoot MBE Software with guide from support but still unable to connect to DDDC Server. took screenshots and will email Jack at support. Install Forsight update KB050100008 update on EBS-SQLSRV. Test login with Michelle after update successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Brought back Truck-1 laptop to DSI to download and install EST 9.3.0.0 update. Reset Robert's old Samsung S6 phone but unable to factory reset as message stating phone is linked to a Samsung Account. Troubleshoot MBE Software with guide from support but still unable to connect to DDDC Server. took screenshots and will email Jack at support. Install Forsight update KB050100008 update on EBS-SQLSRV. Test login with Michelle after update successfully.	Kevin Hsueh	07/27/2020 01:45 pm	07/27/2020 03:07 pm	01:22

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/23/2020 03:56 pm	Updated status to Scheduled	Kylene H.
07/23/2020 03:56 pm	Assigned: Kevin Hsueh	Kylene H.
07/23/2020 03:56 pm	Created workorder.	Kylene H.
07/27/2020 01:45 pm	Check-in 07/27/2020 01:45 pm	Kevin H.
07/27/2020 01:58 pm	Arrived 07/27/2020 01:58 pm	Kevin H.
07/27/2020 02:48 pm	Customer Signature Posted	Kevin H.
07/27/2020 03:09 pm	Updated status to Service Completed	Kevin H.
07/27/2020 03:09 pm	Work Order Tasks Added	Kevin H.
07/27/2020 03:09 pm	Check-out 07/27/2020 03:07 pm	Kevin H.
07/27/2020 03:10 pm	Service Completed	Kevin H.
07/27/2020 03:10 pm	Updated status to Pending Approval	Kevin H.
07/28/2020 01:09 pm	Approved.	Chu H.
07/28/2020 01:09 pm	Updated status to Submitted for Invoicing	Chu H.
07/28/2020 02:21 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W37662

Work Orders