DSI WebApp

W37743 Closed

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

08/25/2020, 10:30 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

GIA0.6008: Guam Insurance Adjusters - Service Contract (09/01/19 - 08/31/2020)

Rates:

Guam Insurance Adjusters - Service Contract [TOTAL ANNUAL HOURS: 48]

Remaining Hours:

0

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jessica Limo

Customer Signature:

Yes

Print Name:

Bryant bagiac

Date Signed:

08/25/2020

Work Requested

Bridget spoke with chu

Work Requested by: Bridget Bagiac

Items Dropped Off 1

	Item	Serial Number	Notes
1	MSI Laptop	K1801N0073737	w/box that includes the adapter, cooling fan and screws.

Work Completed 1

Summary of Tasks

New heatsink assembly does not fit in the Laptop. Remove fan from new heatsink assembly and install in place of defective fan on original heatsink assembly. Test boot laptop after installation successfully. Confirmed both fans spin up with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	New heatsink assembly does not fit in the Laptop. Remove fan from new heatsink assembly and install in place of defective fan on original heatsink assembly. Test boot laptop after installation successfully. Confirmed both fans spin up with no issues.	Kevin Hsueh	08/25/2020 10:40 am	08/25/2020 11:46 am	01:06

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 21

Date/Time	Comment	Tech
08/25/2020 01:36 pm	Updated status to Closed	Jessica L.
08/25/2020 12:20 pm	Customer Signature Posted	Jessica L.
08/25/2020 11:56 am	Updated status to Submitted for Invoicing	Chu H.
08/25/2020 11:56 am	Approved.	Chu H.
08/25/2020 11:47 am	Signature for Later: Bridget will pick up the laptop.	Kevin H.
08/25/2020 11:47 am	Updated status to Pending Approval	Kevin H.
08/25/2020 11:47 am	Service Completed	Kevin H.
08/25/2020 11:47 am	Check-out 08/25/2020 11:46 am	Kevin H.
08/25/2020 11:47 am	Work Order Tasks Added	Kevin H.
08/25/2020 11:47 am	Updated status to Service Completed	Kevin H.
08/25/2020 10:40 am	Check-in 08/25/2020 10:40 am	Kevin H.
08/25/2020 10:40 am	Modified workorder.	Kevin H.
08/25/2020 10:40 am	Updated scheduled date/time from 08/25/2020 09:34 am to: 08/25/2020 10:30 am	Kevin H.
08/25/2020 10:40 am	Updated status to Scheduled	Kevin H.
08/25/2020 10:40 am	Unassigned: Chu Hsieh	Kevin H.
08/25/2020 10:40 am	Assigned: Kevin Hsueh	Kevin H.
08/25/2020 10:40 am	Updated Estimated Service Time (hrs) to	Kevin H.
08/25/2020 09:40 am	Added customer equipment.	Jessica L.
08/25/2020 09:37 am	Updated status to Pending Schedule	Jessica L.
08/25/2020 09:37 am	Assigned: Chu Hsieh	Jessica L.
08/25/2020 09:37 am	Created workorder.	Jessica L.

Attachments 3

Filename
Items Received Bridget bagiac 08/25/2020 09:37 am
Items Received 01/01/1970 10:00 am
W37743

Work Orders