DSI WebApp

W37873 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

10/01/2020, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6005: TTA, LLC - Service Contract 2020

Rates:

TTA, LLC - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa

Date Signed:

10/01/2020

Work Requested

Troubleshoot outlook on Vanessas workstation

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Repair MS Office on Vanessas workstation. Check 3CXSRV and noted updates are available. DSI to schedule update install next week when TTA is closed.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Repair MS Office on Vanessas workstation. Check 3CXSRV and noted updates are available. DSI to schedule update install next week when TTA is closed.	Kevin Hsueh	10/01/2020 08:20 am	10/01/2020 08:59 am	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/01/2020 08:04 am	Created workorder.	Kevin H.
10/01/2020 08:04 am	Assigned: Kevin Hsueh	Kevin H.
10/01/2020 08:04 am	Updated status to Scheduled	Kevin H.
10/01/2020 08:20 am	Check-in 10/01/2020 08:20 am	Kevin H.
10/01/2020 08:20 am	Arrived 10/01/2020 08:20 am	Kevin H.
10/01/2020 08:52 am	Customer Signature Posted	Kevin H.
10/01/2020 08:59 am	Updated status to Service Completed	Kevin H.
10/01/2020 08:59 am	Work Order Tasks Added	Kevin H.
10/01/2020 08:59 am	Check-out 10/01/2020 08:59 am	Kevin H.
10/01/2020 09:00 am	Service Completed	Kevin H.
10/01/2020 09:00 am	Updated status to Pending Approval	Kevin H.
10/01/2020 10:19 am	Approved.	Chu H.
10/01/2020 10:19 am	Updated status to Submitted for Invoicing	Chu H.
10/01/2020 10:21 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W37873

Work Orders