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W37903   Invoiced

Barrister
Barrister Barrister (985-365-0400)
10/06/2020, 01:30 pm   
Onsite
Normal
BARR.4007: Barrister On-Site Services 2020
Flat Rate [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
029352

Work Requested

Barrister Service# 4441065 at Hilton to troubleshoot HP ML350 (unable to power on).
Work Requested by: Barrister Barrister

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Arrived onsite and located HP ML350 Gen 6 Server. Server was on a table with front cover, case and all fans removed and placed on top of the server. Upon opening the case, all cables and RAM modules were not seated on the System Board. Spoke with Hilton POC and was advised a previous technician was working on the server and left the server in that shape. Noted server RAID card component missing. Unsure what other parts may be missing. It appears that all new parts and components need to be sent out for this site. The way the server was left leads me to believe the parts and components may have been damaged due to improper care. Sent signed RFS and photos to Barrister.
Work Completed Technician Check-in Check-out Actual Hrs
1 Arrived onsite and located HP ML350 Gen 6 Server. Server was on a table with front cover, case and all fans removed and placed on top of the server. Upon opening the case, all cables and RAM modules were not seated on the System Board. Spoke with Hilton POC and was advised a previous technician was working on the server and left the server in that shape. Noted server RAID card component missing. Unsure what other parts may be missing. It appears that all new parts and components need to be sent out for this site. The way the server was left leads me to believe the parts and components may have been damaged due to improper care. Sent signed RFS and photos to Barrister. Kevin Hsueh
10/06/2020 01:00 pm 10/06/2020 02:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/06/2020 11:40 am Created workorder. Kevin H.
10/06/2020 11:40 am Assigned: Kevin Hsueh Kevin H.
10/06/2020 11:40 am Updated status to Scheduled Kevin H.
10/06/2020 02:04 pm Check-in 10/06/2020 01:00 pm Kevin H.
10/06/2020 02:04 pm Arrived 10/06/2020 01:00 pm Kevin H.
10/06/2020 02:05 pm Updated status to Service Completed Kevin H.
10/06/2020 02:05 pm Work Order Tasks Added Kevin H.
10/06/2020 02:05 pm Check-out 10/06/2020 02:00 pm Kevin H.
10/06/2020 02:06 pm Service Completed Kevin H.
10/06/2020 02:06 pm Updated status to Pending Approval Kevin H.
10/06/2020 02:06 pm No Signature: Barrister Service Kevin H.
10/07/2020 11:08 am Approved. Chu H.
10/07/2020 11:08 am Updated status to Submitted for Invoicing Chu H.
10/07/2020 12:05 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W37903