DSI WebApp

W37999 Closed

Customer/Point of Contact:

Bank of Guam
Matthew Chargualaf (671-788-7601)

Scheduled Date/Time:

10/28/2020, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BOG0.7002: Bank of Guam - Thermal Scanner Install

Rates:

Bank of Guam - Thermal Scanner Install [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Matt

Date Signed:

10/28/2020

Work Requested

trouble shoot unit (agana location) POC: Matt 788 7601

Work Requested by: Matthew Chargualaf

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot unit and send video to LKS. Dispenser not dispensing. Brought back unit to DSI to wait for response from LKS.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot unit and send video to LKS. Dispenser not dispensing. Brought back unit to DSI to wait for response from LKS.	Elser Edward	10/28/2020 01:47 pm	10/28/2020 02:20 pm	00:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/27/2020 03:04 pm	Created workorder.	Kylene H.
10/27/2020 03:04 pm	Assigned: Elser Edward	Kylene H.
10/27/2020 03:04 pm	Updated status to Scheduled	Kylene H.
10/28/2020 01:47 pm	Check-in 10/28/2020 01:47 pm	Elser E.
10/28/2020 02:00 pm	Arrived 10/28/2020 02:00 pm	Elser E.
10/28/2020 02:19 pm	Customer Signature Posted	Elser E.
10/28/2020 02:23 pm	Updated status to Service Completed	Elser E.
10/28/2020 02:23 pm	Work Order Tasks Added	Elser E.
10/28/2020 02:23 pm	Check-out 10/28/2020 02:20 pm	Elser E.
10/28/2020 02:24 pm	Service Completed	Elser E.
10/28/2020 02:24 pm	Updated status to Pending Approval	Elser E.
10/28/2020 02:47 pm	Approved.	Chu H.
10/28/2020 02:47 pm	Updated status to Submitted for Invoicing	Chu H.
10/28/2020 02:54 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W37999

Work Orders