[][
Hi, Pic S
Pic S
Sign Out

Work Orders
Signature Email Payment Void

W38019   Closed

Kloppenburg
Judy Aguigui
11/02/2020, 09:30 am   
Remote
Warranty
DSIG.0101: Warranty Support 2019
Warranty Support [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No

Work Requested

Troubleshoot 3CX. No inbound calls
Work Requested by: Judy Aguigui

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

3CX license reverted to Free edition. inbound calls to call queues are not up. set all inbound calls to route to ring groups. Perform test calls successfully. Created a ticket with 3CX Support to troubleshoot/resolve issue.
Work Completed Technician Check-in Check-out Actual Hrs
1 3CX license reverted to Free edition. inbound calls to call queues are not up. set all inbound calls to route to ring groups. Perform test calls successfully. Created a ticket with 3CX Support to troubleshoot/resolve issue. Kevin Hsueh
 11/02/2020 09:30 am 11/02/2020 10:30 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
11/02/2020 05:20 pm Created workorder. Kevin H.
11/02/2020 05:20 pm Assigned: Kevin Hsueh Kevin H.
11/02/2020 05:20 pm Updated status to Scheduled Kevin H.
11/02/2020 05:21 pm Check-in 11/02/2020 09:30 am Kevin H.
11/02/2020 05:22 pm Updated status to Service Completed Kevin H.
11/02/2020 05:22 pm Work Order Tasks Added Kevin H.
11/02/2020 05:22 pm Check-out 11/02/2020 10:30 am Kevin H.
11/02/2020 05:23 pm Service Completed Kevin H.
11/02/2020 05:23 pm Updated status to Pending Approval Kevin H.
11/02/2020 05:23 pm No Signature: Remote Support Kevin H.
11/02/2020 08:39 pm Approved. Chu H.
11/02/2020 08:39 pm Updated status to Submitted for Invoicing Chu H.
11/03/2020 05:06 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W38019
Signature Email Payment Void
2026 © Dimension Systems, Inc.