DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

11/06/2020, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6005: TTA, LLC - Service Contract 2020

Rates:

TTA, LLC - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

unable to receive emails from gpagwa.com. Add gpagwa.com to Sonicwall allowed list.

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

login to SonicWALL and add gpagwa.com to SonicWALL allowed list. sent a separate email to Vanessa at TTA to advise of completion.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	login to SonicWALL and add gpagwa.com to SonicWALL allowed list. sent a separate email to Vanessa at TTA to advise of completion.	Kevin Hsueh	11/06/2020 10:30 am	11/06/2020 10:45 am	00:15

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
11/06/2020 10:44 am	Created workorder.	Kevin H.
11/06/2020 10:44 am	Assigned: Kevin Hsueh	Kevin H.
11/06/2020 10:44 am	Updated status to Scheduled	Kevin H.
11/06/2020 10:45 am	Check-in 11/06/2020 10:30 am	Kevin H.
11/06/2020 10:45 am	Updated status to Service Completed	Kevin H.
11/06/2020 10:45 am	Work Order Tasks Added	Kevin H.
11/06/2020 10:45 am	Check-out 11/06/2020 10:45 am	Kevin H.
11/06/2020 10:47 am	Service Completed	Kevin H.
11/06/2020 10:47 am	Updated status to Pending Approval	Kevin H.
11/06/2020 10:47 am	No Signature: Remote Support	Kevin H.
11/07/2020 12:15 pm	Approved.	Chu H.
11/07/2020 12:15 pm	Updated status to Submitted for Invoicing	Chu H.
11/09/2020 10:18 am	Updated status to Closed	Jessica L.

Filename
W38031