DSI WebApp

W38061 Closed

Customer/Point of Contact:

Guam National Tennis Federation
Torgun Smith (1 (671) 687-5483)

Scheduled Date/Time:

11/19/2020, 04:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GNTF.4001: Guam National Tennis Federation

Rates:

GNTF Pro-Bono Services [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Teja Taitague

Date Signed:

11/19/2020

Work Requested

Check voicemail issue on GNTF office IP Phone.

Work Requested by: Torgun Smith

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Arrive onsite to check voicemail access on GNTF ip phone. Jon reported unable to access voicemail. no issue present. test access voice mail by using IP Phone Message key and can login to voicemail box with no issues. Showed Teja voicemail is accessible.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Arrive onsite to check voicemail access on GNTF ip phone. Jon reported unable to access voicemail. no issue present. test access voice mail by using IP Phone Message key and can login to voicemail box with no issues. Showed Teja voicemail is accessible.	Kevin Hsueh	11/19/2020 04:18 pm	11/19/2020 04:38 pm	00:20

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/19/2020 01:45 pm	Created workorder.	Kevin H.
11/19/2020 01:45 pm	Assigned: Kevin Hsueh	Kevin H.
11/19/2020 01:45 pm	Updated status to Scheduled	Kevin H.
11/19/2020 04:18 pm	Check-in 11/19/2020 04:18 pm	Kevin H.
11/19/2020 04:37 pm	Customer Signature Posted	Kevin H.
11/19/2020 04:38 pm	Arrived 11/19/2020 04:30 pm	Kevin H.
11/19/2020 04:40 pm	Updated status to Service Completed	Kevin H.
11/19/2020 04:40 pm	Work Order Tasks Added	Kevin H.
11/19/2020 04:40 pm	Check-out 11/19/2020 04:38 pm	Kevin H.
11/19/2020 04:40 pm	Service Completed	Kevin H.
11/19/2020 04:40 pm	Updated status to Pending Approval	Kevin H.
11/25/2020 08:34 am	Approved.	Chu H.
11/25/2020 08:34 am	Updated status to Submitted for Invoicing	Chu H.
11/25/2020 09:33 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38061

Work Orders