DSI WebApp

Customer/Point of Contact:

Office of Public Accountability
Clariza Mae Roque (671-475-0390 ext 211)

Scheduled Date/Time:

11/20/2020, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

OPA0.6003: Office of Public Accountability - Service Agreement (08/23/2017 - 03/31/2021)

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Activate SonicWALL CGSS License

Work Requested by: Clariza Mae Roque

	Item	Serial Number	Notes

Activate new CGSS License (CUG5PZ7Q) on OPA SonicWALL. License valid until Nov. 19, 2023. Sent a separate email to Clariza to inform of completion.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Activate new CGSS License (CUG5PZ7Q) on OPA SonicWALL. License valid until Nov. 19, 2023. Sent a separate email to Clariza to inform of completion.	Kevin Hsueh	11/20/2020 08:30 am	11/20/2020 08:44 am	00:14

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
11/20/2020 08:43 am	Created workorder.	Kevin H.
11/20/2020 08:43 am	Assigned: Kevin Hsueh	Kevin H.
11/20/2020 08:43 am	Updated status to Scheduled	Kevin H.
11/20/2020 08:44 am	Check-in 11/20/2020 08:30 am	Kevin H.
11/20/2020 08:45 am	Updated status to Service Completed	Kevin H.
11/20/2020 08:45 am	Work Order Tasks Added	Kevin H.
11/20/2020 08:45 am	Check-out 11/20/2020 08:44 am	Kevin H.
11/20/2020 08:45 am	Service Completed	Kevin H.
11/20/2020 08:45 am	Updated status to Pending Approval	Kevin H.
11/20/2020 08:45 am	No Signature: Remote Support	Kevin H.
11/25/2020 08:32 am	Approved.	Chu H.
11/25/2020 08:32 am	Updated status to Submitted for Invoicing	Chu H.
11/25/2020 09:35 am	Updated status to Closed	Jessica L.

Filename
W38063