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W38067   Closed

11/23/2020, 11:00 am   
Onsite
Normal
G4S0.3002: G4S - 3CX Project 2020
G4S - 3CX Project 2020 [TOTAL ANNUAL HOURS: 20]
20
4
Kevin Hsueh
No

Work Requested

3CX Project
Work Requested by: Dwight Martin

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Configure Patton SN4971 GW on G4S new HQ 3CX Phone System. Connect GTA PRI. Configure 3CX Extension, Inbound, Outbound, Call Queue settings. Record G4S AA Message with G4S Staff. Perform test inbound and outbound calls using test DID number and confirmed inbound and outbound calls are up. Need to configure SonicWALL Firewall Port Forwarding.
Work Completed Technician Check-in Check-out Actual Hrs
1 Configure Patton SN4971 GW on G4S new HQ 3CX Phone System. Connect GTA PRI. Configure 3CX Extension, Inbound, Outbound, Call Queue settings. Record G4S AA Message with G4S Staff. Perform test inbound and outbound calls using test DID number and confirmed inbound and outbound calls are up. Need to configure SonicWALL Firewall Port Forwarding. Kevin Hsueh
11/23/2020 10:30 am 11/23/2020 04:00 pm 05:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
11/23/2020 10:17 am Created workorder. Kevin H.
11/23/2020 10:17 am Assigned: Kevin Hsueh Kevin H.
11/23/2020 10:17 am Updated status to Scheduled Kevin H.
11/23/2020 11:27 am Check-in 11/23/2020 10:30 am Kevin H.
11/23/2020 11:27 am Arrived 11/23/2020 10:30 am Kevin H.
11/23/2020 04:07 pm Updated status to Service Completed Kevin H.
11/23/2020 04:07 pm Work Order Tasks Added Kevin H.
11/23/2020 04:07 pm Check-out 11/23/2020 04:00 pm Kevin H.
11/23/2020 04:08 pm Service Completed Kevin H.
11/23/2020 04:08 pm Updated status to Pending Approval Kevin H.
11/23/2020 04:08 pm No Signature: Project Kevin H.
11/25/2020 08:28 am Approved. Chu H.
11/25/2020 08:28 am Updated status to Submitted for Invoicing Chu H.
11/25/2020 09:41 am Updated status to Closed Jessica L.

Attachments 1

Filename
W38067