DSI WebApp

W38088 Closed

Customer/Point of Contact:

Guam Behavioral Health and Wellness Center
Charlene B. Cruz (671-647-5315)

Scheduled Date/Time:

12/03/2020, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GBHW.7001: GBHWC - Thermal Scanner Install

Rates:

GBHWC - Thermal Scanner Install [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Katrina

Date Signed:

12/03/2020

Work Requested

- both thermal scanners are not working - unable to exit out of settings please call Charlene: Telephone: 647-5315

Work Requested by: Charlene B. Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot both devices. Face recognition app missing on both devices. Brought back both devices to dsi to re-install apps.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot both devices. Face recognition app missing on both devices. Brought back both devices to dsi to re-install apps. Took videos of damage on device 5OUB0Z6C8M. Also had staff took picture of damage.	Elser Edward	12/03/2020 10:45 am	12/03/2020 11:30 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
12/03/2020 10:03 am	Created workorder.	Kylene H.
12/03/2020 10:03 am	Assigned: Elser Edward	Kylene H.
12/03/2020 10:03 am	Updated status to Scheduled	Kylene H.
12/03/2020 10:46 am	Check-in 12/03/2020 10:45 am	Elser E.
12/03/2020 10:51 am	Arrived 12/03/2020 10:51 am	Elser E.
12/03/2020 10:52 am	Arrived 12/03/2020 10:51 am	Elser E.
12/03/2020 11:32 am	Updated status to Service Completed	Elser E.
12/03/2020 11:32 am	Work Order Tasks Added	Elser E.
12/03/2020 11:32 am	Check-out 12/03/2020 11:30 am	Elser E.
12/03/2020 11:32 am	Customer Signature Posted	Elser E.
12/03/2020 11:33 am	Service Completed	Elser E.
12/03/2020 11:33 am	Updated status to Pending Approval	Elser E.
12/03/2020 01:47 pm	Approved.	Chu H.
12/03/2020 01:47 pm	Updated status to Submitted for Invoicing	Chu H.
12/03/2020 04:10 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38088

Work Orders