DSI WebApp

W38091 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

12/04/2020, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6005: TTA, LLC - Service Contract 2020

Rates:

TTA, LLC - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa

Date Signed:

12/04/2020

Work Requested

Troubleshoot server backup

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Recreate backup settings last night. check server backup this morning and confirmed backup was successful. Add Vanessa to network summary report email recipients. add kyocera MFP to Todds workstation. test print with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Recreate backup settings last night. check server backup this morning and confirmed backup was successful. Add Vanessa to network summary report email recipients. add kyocera MFP to Todds workstation. test print with no issues.	Kevin Hsueh	12/04/2020 08:17 am	12/04/2020 09:04 am	00:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/04/2020 08:03 am	Created workorder.	Kevin H.
12/04/2020 08:03 am	Assigned: Kevin Hsueh	Kevin H.
12/04/2020 08:03 am	Updated status to Scheduled	Kevin H.
12/04/2020 08:17 am	Check-in 12/04/2020 08:17 am	Kevin H.
12/04/2020 08:31 am	Arrived 12/04/2020 08:31 am	Kevin H.
12/04/2020 08:58 am	Customer Signature Posted	Kevin H.
12/04/2020 09:05 am	Updated status to Service Completed	Kevin H.
12/04/2020 09:05 am	Work Order Tasks Added	Kevin H.
12/04/2020 09:05 am	Check-out 12/04/2020 09:04 am	Kevin H.
12/04/2020 09:08 am	Service Completed	Kevin H.
12/04/2020 09:08 am	Updated status to Pending Approval	Kevin H.
12/05/2020 03:55 pm	Approved.	Chu H.
12/05/2020 03:55 pm	Updated status to Submitted for Invoicing	Chu H.
12/07/2020 11:38 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38091

Work Orders