DSI WebApp

W38120 Closed

Customer/Point of Contact:

Bank of Guam
Matthew Chargualaf (671-788-7601)

Scheduled Date/Time:

12/14/2020, 03:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

BOG0.7003: Bank of Guam - Thermal Scanner Setup

Rates:

Bank of Guam - Thermal Scanner Setup [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Elser Edward

Customer Signature:

Yes

Print Name:

Shasta

Date Signed:

12/14/2020

Work Requested

Troubleshoot thermal scanner.

Work Requested by: Matthew Chargualaf

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Device looped on loading screen. Informed Luna. Brought device back to dsi to wait for support from Luna.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Device looped on loading screen. Informed Luna. Brought device back to dsi to wait for support from Luna.	Elser Edward	12/14/2020 02:40 pm	12/14/2020 02:59 pm	00:19

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/14/2020 02:18 pm	Created workorder.	Elser E.
12/14/2020 02:18 pm	Assigned: Elser Edward	Elser E.
12/14/2020 02:18 pm	Updated status to Scheduled	Elser E.
12/14/2020 02:41 pm	Check-in 12/14/2020 02:40 pm	Elser E.
12/14/2020 02:45 pm	Arrived 12/14/2020 02:45 pm	Elser E.
12/14/2020 02:59 pm	Customer Signature Posted	Elser E.
12/14/2020 03:01 pm	Updated status to Service Completed	Elser E.
12/14/2020 03:01 pm	Work Order Tasks Added	Elser E.
12/14/2020 03:01 pm	Check-out 12/14/2020 02:59 pm	Elser E.
12/14/2020 03:02 pm	Service Completed	Elser E.
12/14/2020 03:02 pm	Updated status to Pending Approval	Elser E.
12/15/2020 02:37 pm	Approved.	Chu H.
12/15/2020 02:37 pm	Updated status to Submitted for Invoicing	Chu H.
12/15/2020 02:47 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38120

Work Orders