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Customer/Point of Contact:

Bank of Guam
Matthew Chargualaf (671-788-7601)

Scheduled Date/Time:

12/16/2020, 01:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

BOG0.7003: Bank of Guam - Thermal Scanner Setup

Rates:

Bank of Guam - Thermal Scanner Setup [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Elser Edward

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot BOG thermal scanner S/N 950733f9f5019c26.

Work Requested by: Matthew Chargualaf

	Item	Serial Number	Notes
1	Thermal Scanner	f9f5019c26950733	Model: LKS-TM001Ax

Thermal scanner camera unable to be fixed. LKS to send replacement.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1		Elser Edward	12/16/2020 01:00 pm	12/16/2020 05:21 pm	04:21
	2	Thermal scanner camera unable to be fixed. LKS to send replacement.	Elser Edward	12/22/2020 11:09 am	12/22/2020 11:09 am	00:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/16/2020 05:21 pm	Created workorder.	Elser E.
12/16/2020 05:21 pm	Assigned: Elser Edward	Elser E.
12/16/2020 05:21 pm	Updated status to Scheduled	Elser E.
12/16/2020 05:21 pm	Added customer equipment.	Elser E.
12/16/2020 05:21 pm	Check-in 12/16/2020 01:00 pm	Elser E.
12/16/2020 05:23 pm	Updated status to In Progress	Elser E.
12/16/2020 05:23 pm	Check-out 12/16/2020 05:21 pm	Elser E.
12/17/2020 10:24 am	Updated Estimated Service Time (hrs) to	Elser E.
12/17/2020 10:24 am	Updated scheduled date/time from 12/23/2020 01:00 pm to: 12/16/2020 01:00 pm	Elser E.
12/17/2020 10:24 am	Modified workorder.	Elser E.
12/17/2020 02:38 pm	Work requested modified- Troubleshoot BOG thermal scanner S/N 950733f9f5019c26.	Elser E.
12/22/2020 11:09 am	Check-in 12/22/2020 11:09 am	Elser E.
12/22/2020 11:10 am	Updated status to Service Completed	Elser E.
12/22/2020 11:10 am	Work Order Tasks Added	Elser E.
12/22/2020 11:10 am	Check-out 12/22/2020 11:09 am	Elser E.
12/22/2020 11:11 am	Service Completed	Elser E.
12/22/2020 11:11 am	Updated status to Pending Approval	Elser E.
12/22/2020 11:11 am	Signature for Later: Inhouse service.	Elser E.
12/22/2020 01:04 pm	Approved.	Chu H.
12/22/2020 01:04 pm	Updated status to Submitted for Invoicing	Chu H.
12/22/2020 04:11 pm	Updated status to Closed	Jessica L.

Filename
Items Received 01/01/1970 10:00 am
W38125