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W38130 Invoiced

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

12/22/2020, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029495

Work Requested

Michelle called Ross (in New Zealand) is having issues connecting to VPN

Work Requested by: Michelle Bordallo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remotely connect to Ross' laptop to check on his laptop. Found issues with laptop not being updated to new Windows 10 Build. Work with Summer on how to connect to VPN and update Windows. She will continue to perform the necessary updates and call if any further issues after the updates.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remotely connect to Ross' laptop to check on his laptop. Found issues with laptop not being updated to new Windows 10 Build. Work with Summer on how to connect to VPN and update Windows. She will continue to perform the necessary updates and call if any further issues after the updates.	Chu Hsieh	12/22/2020 08:30 am	12/22/2020 09:40 am	01:10

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/22/2020 09:40 am	Created workorder.	Chu H.
12/22/2020 09:40 am	Assigned: Chu Hsieh	Chu H.
12/22/2020 09:40 am	Updated status to Scheduled	Chu H.
12/22/2020 09:40 am	Check-in 12/22/2020 08:30 am	Chu H.
12/22/2020 09:42 am	Updated status to Service Completed	Chu H.
12/22/2020 09:42 am	Work Order Tasks Added	Chu H.
12/22/2020 09:42 am	Check-out 12/22/2020 09:40 am	Chu H.
12/22/2020 09:43 am	Service Completed	Chu H.
12/22/2020 09:43 am	Updated status to Pending Approval	Chu H.
12/22/2020 09:43 am	No Signature: remote	Chu H.
12/22/2020 09:44 am	Approved.	Chu H.
12/22/2020 09:44 am	Updated status to Submitted for Invoicing	Chu H.
12/22/2020 04:21 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38130

Work Orders