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W38145   Closed

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)
12/30/2020, 10:30 am   
Remote
Service Contract
TTA0.6005: TTA, LLC - Service Contract 2020
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No

Work Requested

Install Foscam Plug in on Vanessa's workstation.
Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Remote Support with Vanessa to install Foscam plugin. Test login to Foscam after plugin install successfully. Advised Vanessa that TTA server needs to be restarted this afternoon. Vanessa to restart at 4:00pm.
Work Completed Technician Check-in Check-out Actual Hrs
1 Remote Support with Vanessa to install Foscam plugin. Test login to Foscam after plugin install successfully. Advised Vanessa that TTA server needs to be restarted this afternoon. Vanessa to restart at 4:00pm. Kevin Hsueh
 12/30/2020 10:30 am 12/30/2020 10:59 am 00:29

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
12/30/2020 10:57 am Created workorder. Kevin H.
12/30/2020 10:57 am Assigned: Kevin Hsueh Kevin H.
12/30/2020 10:57 am Updated status to Scheduled Kevin H.
12/30/2020 10:59 am Check-in 12/30/2020 10:30 am Kevin H.
12/30/2020 11:00 am Updated status to Service Completed Kevin H.
12/30/2020 11:00 am Work Order Tasks Added Kevin H.
12/30/2020 11:00 am Check-out 12/30/2020 10:59 am Kevin H.
12/30/2020 11:03 am Service Completed Kevin H.
12/30/2020 11:03 am Updated status to Pending Approval Kevin H.
12/30/2020 11:03 am No Signature: Remote Support Kevin H.
12/31/2020 08:44 am Approved. Chu H.
12/31/2020 08:44 am Updated status to Submitted for Invoicing Chu H.
12/31/2020 09:31 am Updated status to Closed Jessica L.

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W38145
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