DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

01/05/2021, 01:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6006: TTA, LLC - Service Contract 2021

Rates:

TTA, LLC - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Check Server Backup

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

Reconfigure server daily backup settings last night (1/4/2021). Check server backup and confirmed 1/4/2021 server backup is successful.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reconfigure server daily backup settings last night (1/4/2021). Check server backup and confirmed 1/4/2021 server backup is successful.	Kevin Hsueh	01/05/2021 01:30 pm	01/05/2021 02:26 pm	00:56

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
01/05/2021 02:24 pm	Created workorder.	Kevin H.
01/05/2021 02:24 pm	Assigned: Kevin Hsueh	Kevin H.
01/05/2021 02:24 pm	Updated status to Scheduled	Kevin H.
01/05/2021 02:25 pm	Check-in 01/05/2021 01:30 pm	Kevin H.
01/05/2021 02:26 pm	Updated status to Service Completed	Kevin H.
01/05/2021 02:26 pm	Work Order Tasks Added	Kevin H.
01/05/2021 02:26 pm	Check-out 01/05/2021 02:26 pm	Kevin H.
01/05/2021 02:31 pm	Service Completed	Kevin H.
01/05/2021 02:31 pm	Updated status to Pending Approval	Kevin H.
01/05/2021 02:31 pm	No Signature: Remote Support	Kevin H.
01/06/2021 02:24 am	Approved.	Chu H.
01/06/2021 02:24 am	Updated status to Submitted for Invoicing	Chu H.
01/06/2021 09:49 am	Updated status to Closed	Jessica L.

Filename
W38151