DSI WebApp

W38163 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

01/08/2021, 02:00 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Morrico Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Angel French

Date Signed:

01/08/2021

Work Requested

Troubleshoot Andy's Skype access. Set tech ID T0493 on EBS.

Work Requested by: Alma Dimla

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Per Alma, Andy unable to access Skype. Uninstall and reinstall Skype. Login using Andy's skype account successfully. Change tech ID T0469 to T0493. Test login to EBS using T0493 successfully

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Per Alma, Andy unable to access Skype. Uninstall and reinstall Skype. Login using Andy's skype account successfully. Change tech ID T0469 to T0493. Test login to EBS using T0493 successfully	Kevin Hsueh	01/08/2021 02:00 pm	01/08/2021 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/11/2021 12:34 pm	Updated status to Closed	Jessica L.
01/11/2021 12:00 pm	Updated status to Submitted for Invoicing	Chu H.
01/11/2021 12:00 pm	Approved.	Chu H.
01/08/2021 03:34 pm	Customer Signature Posted	Kylene H.
01/08/2021 03:10 pm	Signature for Later: Customer to pick up	Kevin H.
01/08/2021 03:10 pm	Updated status to Pending Approval	Kevin H.
01/08/2021 03:10 pm	Service Completed	Kevin H.
01/08/2021 03:07 pm	Check-out 01/08/2021 03:00 pm	Kevin H.
01/08/2021 03:07 pm	Work Order Tasks Added	Kevin H.
01/08/2021 03:07 pm	Updated status to Service Completed	Kevin H.
01/08/2021 03:05 pm	Check-in 01/08/2021 02:00 pm	Kevin H.
01/08/2021 03:04 pm	Updated status to Scheduled	Kevin H.
01/08/2021 03:04 pm	Assigned: Kevin Hsueh	Kevin H.
01/08/2021 03:04 pm	Created workorder.	Kevin H.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W38163

Work Orders