DSI WebApp

W38165 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

01/11/2021, 11:53 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Morrico Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Melissa Dimla

Customer Signature:

Yes

Print Name:

Alma Dimla

Date Signed:

01/18/2021

Work Requested

Install Skype

Work Requested by: Alma Dimla

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

reinstall Skype. Test open Skype after reinstall and confirmed Skype opens up. Attempt to login using account provided by Alma (U: 16714832093; P: morrico1) but account shows invalid. Advised Alma that login account is incorrect.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	reinstall Skype. Test open Skype after reinstall and confirmed Skype opens up. Attempt to login using account provided by Alma (U: 16714832093; P: morrico1) but account shows invalid. Advised Alma that login account is incorrect.	Kevin Hsueh	01/12/2021 10:00 am	01/12/2021 10:56 am	00:56

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/11/2021 11:54 am	Created workorder.	Melissa D.
01/11/2021 11:54 am	Assigned: Kevin Hsueh	Melissa D.
01/11/2021 11:54 am	Updated status to Pending Schedule	Melissa D.
01/12/2021 10:55 am	Check-in 01/12/2021 10:00 am	Kevin H.
01/12/2021 10:57 am	Updated status to Service Completed	Kevin H.
01/12/2021 10:57 am	Work Order Tasks Added	Kevin H.
01/12/2021 10:57 am	Check-out 01/12/2021 10:56 am	Kevin H.
01/12/2021 10:58 am	Service Completed	Kevin H.
01/12/2021 10:58 am	Updated status to Pending Approval	Kevin H.
01/12/2021 10:58 am	No Signature: Customer to pick up laptop	Kevin H.
01/13/2021 02:02 pm	Approved.	Chu H.
01/13/2021 02:02 pm	Updated status to Submitted for Invoicing	Chu H.
01/13/2021 02:08 pm	Updated status to Closed	Jessica L.
01/18/2021 09:13 am	Customer Signature Posted	Melissa D.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W38165

Work Orders