W38168   Closed

01/12/2021, 09:00 am   
Onsite
Normal
DSIG.3002: 3CX Hosted Services 2021
DSI Hosted Services 2021 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No

Work Requested

Troubleshoot SBC and 3CX IP Phones
Work Requested by: Keith Yoo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check SBC and noted SBC is down. Power cord not connected to outlet. Reconnect power cord and confirmed SBC is back up. Confirmed all 4 extensions at Trinity Pacific are up. Perform test inbound and outbound calls successfully.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check SBC and noted SBC is down. Power cord not connected to outlet. Reconnect power cord and confirmed SBC is back up. Confirmed all 4 extensions at Trinity Pacific are up. Perform test inbound and outbound calls successfully. Kevin Hsueh
01/12/2021 09:00 am 01/12/2021 09:45 am 00:45

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/13/2021 02:11 pm Updated status to Closed Jessica L.
01/13/2021 02:01 pm Updated status to Submitted for Invoicing Chu H.
01/13/2021 02:01 pm Approved. Chu H.
01/12/2021 10:38 am No Signature: Charge code not assigned during time of service. Service included in 3CX Hosted Fee. Kevin H.
01/12/2021 10:38 am Updated status to Pending Approval Kevin H.
01/12/2021 10:38 am Service Completed Kevin H.
01/12/2021 10:36 am Check-out 01/12/2021 09:45 am Kevin H.
01/12/2021 10:36 am Work Order Tasks Added Kevin H.
01/12/2021 10:36 am Updated status to Service Completed Kevin H.
01/12/2021 10:35 am Arrived 01/12/2021 09:00 am Kevin H.
01/12/2021 10:35 am Check-in 01/12/2021 09:00 am Kevin H.
01/12/2021 10:35 am Updated status to Scheduled Kevin H.
01/12/2021 10:35 am Assigned: Kevin Hsueh Kevin H.
01/12/2021 10:35 am Created workorder. Kevin H.

Attachments 1

Filename
W38168