DSI WebApp

W38168 Closed

Customer/Point of Contact:

Trinity Pacific Loss Adjusters & Surveyors
Keith Yoo (671-646-2078)

Scheduled Date/Time:

01/12/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.3002: 3CX Hosted Services 2021

Rates:

DSI Hosted Services 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot SBC and 3CX IP Phones

Work Requested by: Keith Yoo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check SBC and noted SBC is down. Power cord not connected to outlet. Reconnect power cord and confirmed SBC is back up. Confirmed all 4 extensions at Trinity Pacific are up. Perform test inbound and outbound calls successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check SBC and noted SBC is down. Power cord not connected to outlet. Reconnect power cord and confirmed SBC is back up. Confirmed all 4 extensions at Trinity Pacific are up. Perform test inbound and outbound calls successfully.	Kevin Hsueh	01/12/2021 09:00 am	01/12/2021 09:45 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/13/2021 02:11 pm	Updated status to Closed	Jessica L.
01/13/2021 02:01 pm	Updated status to Submitted for Invoicing	Chu H.
01/13/2021 02:01 pm	Approved.	Chu H.
01/12/2021 10:38 am	No Signature: Charge code not assigned during time of service. Service included in 3CX Hosted Fee.	Kevin H.
01/12/2021 10:38 am	Updated status to Pending Approval	Kevin H.
01/12/2021 10:38 am	Service Completed	Kevin H.
01/12/2021 10:36 am	Check-out 01/12/2021 09:45 am	Kevin H.
01/12/2021 10:36 am	Work Order Tasks Added	Kevin H.
01/12/2021 10:36 am	Updated status to Service Completed	Kevin H.
01/12/2021 10:35 am	Arrived 01/12/2021 09:00 am	Kevin H.
01/12/2021 10:35 am	Check-in 01/12/2021 09:00 am	Kevin H.
01/12/2021 10:35 am	Updated status to Scheduled	Kevin H.
01/12/2021 10:35 am	Assigned: Kevin Hsueh	Kevin H.
01/12/2021 10:35 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38168

Work Orders