DSI WebApp

Customer/Point of Contact:

Bank of Guam

Scheduled Date/Time:

01/13/2021, 04:30 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

Rates:

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Scott

Date Signed:

01/15/2021

Troubleshoot thermal scanner Cell: 687-7748

Work Requested by:

	Item	Serial Number	Notes
1	Thermal scanner	33791edd54a6e7d7

Installed remote control app. Software update done by LKS. Reconfigure settings. Did tests, no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Installed remote control app. Software update done by LKS. Reconfigure settings. Did tests, no issues.	Elser Edward	01/14/2021 01:58 pm	01/14/2021 04:41 pm	02:43

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
01/13/2021 03:01 pm	Created workorder.	Kylene H.
01/13/2021 03:01 pm	Assigned: Elser Edward	Kylene H.
01/13/2021 03:01 pm	Updated status to Pending Schedule	Kylene H.
01/13/2021 03:01 pm	Added customer equipment.	Kylene H.
01/14/2021 01:58 pm	Check-in 01/14/2021 01:58 pm	Elser E.
01/14/2021 04:43 pm	Updated status to Service Completed	Elser E.
01/14/2021 04:43 pm	Work Order Tasks Added	Elser E.
01/14/2021 04:43 pm	Check-out 01/14/2021 04:41 pm	Elser E.
01/14/2021 04:44 pm	Service Completed	Elser E.
01/14/2021 04:44 pm	Updated status to Pending Approval	Elser E.
01/14/2021 04:44 pm	No Signature: Inhouse Service	Elser E.
01/15/2021 11:43 am	Customer Signature Posted	Jessica L.
01/18/2021 08:15 am	Approved.	Chu H.
01/18/2021 08:15 am	Updated status to Submitted for Invoicing	Chu H.
01/18/2021 10:16 am	Updated status to Closed	Jessica L.

Filename
Items Received Scott kadiasang 01/13/2021 03:01 pm
W38174